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Waldorf Astoria New York Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria New York staff and other travellers.
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Greater London, United Kingdom

Hi there, this is my first visit to the NY Waldorf Astoria with my family from London (U.K), we are treating my mother to her first holiday since my father's recent passing so I have booked the iconic Waldorf as a special treat for her, after having read mixed reviews about the condition of the hotel's bedrooms I am now potentially concerned about the condition and location of the room that we may receive on arrival as it seems many reviewers have reported their room to be situated too close to the noisy NY traffic or the general condition of the rooms are rather dilapidated.

We have booked the Superior room with twin beds for 7 nights. Can you please advise if this room is sufficient in size to accommodate 3 adults for 7 nights as it would be a real shame if the mere room allocation spoilt our experience at the Waldorf which we are looking forward to experiencing.

Would it also be possible to request in advance one of your refurbished rooms with a shower? We will be arriving late in the evening at around midnight on the 1st October and will certainly be exhausted after our flight so I am hoping you will so kind as to accommodate our request.

Furthermore, I have read that standard coffee/tea making facilities need to be requested in advance, I would like to request this for our stay and would like to know if there is an additional charge incurred?

Also if you are a Hilton Honours member what privileges does one receive?

Thanks very much in advance, and I look forward to receiving your feedback to my request and questions.

1 month ago
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Mission Viejo, California
2 months ago
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Questions? Get answers from Waldorf Astoria New York staff and past guests.

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?