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Gran Melia Don Pepe Questions & Answers

Essex

Dear sirs and specifically the Hotel.

I have stayed in this hotel twice and it is the only place i would stay when in Marbella (see my reviews and responses - Essex Barnes). I have been sent a complimentary free night by Melia to celebrate my birthday and to receive this i have to book two nights, which is no problem....In fact i have been told that the complimentary cannot be a weekend so i will accept a Thursday and pay for the Friday - but i am told that i cannot have this for next June! Sorry guys, i dont want this offer in March or November. I would really like to stay next June - please - could somebody email me and try to make this happen. EssexBarnes

8 months ago Answer

2 answers

Property representative
abel_lopez_ybarra
Marbella, Spain
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Not as helpful

Dear EssexBarnes,

Greetings from Gran Meliá Don Pepe! Thank you very much for your interest again in our hotel. After speaking with Meliá Hotels International, the birthday promotion is only valid for a few months that vary from hotel to hotel within the company. In our case, Gran Meliá Don Pepe, this promotion is valid on the following months:

November, December (except Christmas and New Years Eve), January, February and March.

It would be my pleasure to welcome you again and to serve you.

I remain at your entire disposal for anyhting you might need.

Abel López Ybarra

Red Glove Service Manager

8 months ago
Essex
Helpful answer
0
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Not as helpful

Thank you so much for your response.

Its not what i was hoping for!

Essex Barnes

8 months ago
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