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Mercure Welcome Melbourne Questions & Answers

A TripAdvisor Member

WHY WHY as I type this im so so angry .When I asked about accommodation in back in June for September for 27 and 28 th I was told $205 Saturday and Sunday $105 NOW JUST GET OF THE PHONE I WAS TOLD SATURDAY [ GRANDFINAL IN MELBOURNE ]$399 SUNDAY $116 .FOR ONE PERSON .I live in the country in Victoria my heart has sunk BIG time im coming down for Doc appointments not dam footy .So 25yrs OF staying at this hotel and telling people how good it was and they don't care .IM SORRY IM SO WILD WITH YOU ,..We work so hard and this is how city people feel money money .gutted Carol .WHY WHY

8 months ago Answer

2 answers

Property representative
Erdi G
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Dear Carol,

The AFL Grand Final weekend is regarded as a special event period for Melbourne and the city will be near capacity for the Saturday night. As mentioned, I am happy to extend our agreed discount to you and will ensure you are very comfortable and looked after during your time with us.

Yours sincerely, John Dickson - General Manager

8 months ago
A TripAdvisor Member
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Thank you John BUT its not my choice that I had to be down on the Saturday and the Monday you have been good to us but no I cannot pay $399 for one adult for a bed .I will cancel my appointments and wait until February next year that's when I can get in next again I do feel for the country people but its the city people who need to wake up and smell the roses thank you .carol

8 months ago
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