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Hilton Garden Inn Los Angeles / Redondo Beach Questions & Answers

A TripAdvisor Member

Parking fees

6 months ago Answer

8 answers

Property representative
HGIRedondoBeachGM
Redondo Beach, California
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The parking charge at our hotel exists for two reasons. First, we have a security guard overnight that watches the parking lot. Secondly, our hotel must control parking. We only want our guests to be able to park in our parking lot. The charge and parking passes we issue to all guests guarantees our guests have a parking spot safely located on the hotels premises. Thank you greatly for your feedback, we hope to see all of you at our brand new property again! We enjoyed having you.

5 months ago
Woodbridge, Virginia
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There are other hotels in the area that also charge parking fees, but a bunch don't. I agree that it's outrageous and unnecessary, especially for a lot that has open access to anyone who wants to park there, including the adjoining Marriott property that shares the same lot. I think the hotel should require their pass to be displayed and then have cars towed away that don't have the pass. That would deter train riders from parking there and would avoid negative reviews of the hotel for extraneous charges.

5 months ago
Visalia, California
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I frequently stay in hotels in Southern California throughout the spring/summer and it seems pretty normal to be charged a parking fee. Not thrilled with it, but $10 is pretty minimal, considering I pay $18-$20 per night when I stay at hotels in the Pasadena area.

As for the doors by the swimming pool and back side of the hotel not having key card access, this is incorrect. They do have key card access, they just don't have a slot to slide the key into. It is a new kind of lock that you wave the key card in front of the lock panel and it unlocks, much like the room doors. You have to listen for a click, or look for the light to tell that it is unlocked.

6 months ago
Ooltewah, Tennessee
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Parking fees are the new resort fee - just an added layer of profit for the hotels and certainly not warranted or justifiable. They do it because they can. This hotel charges $10.

6 months ago
Atlanta, Georgia
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$10 per night. It's unfortunate and inconvenient, but it's the norm. It's a way for them to advertise lower rates while still adding fees to your bill.

They also require a pass to be displayed on your dashboard that indicates you're a guest of the hotel. My guess is that the pass is used to prevent train riders from parking in the lot for free.

I stayed on a Thursday night and there were maybe a dozen cars in the lot. I parked down near the pool because that door is very close to the elevators. Unfortunately, that door is locked from the outside with no key-card access. Park near the front lobby and walk to the elevators.

6 months ago
Manton, Michigan
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Welcome to the big city. This is just par for the course these days for new hotels in densely populated areas. When enough people complain they may see the light. Make sure you complain at check in and check out, the more times they get feedback the faster they should react. I agree this hotel should not be charging a fee.

6 months ago
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We were supposed to be charged $10 per night but due to some check in issues- they waived the parking fee.

In my opinion, it is outrageous to charge parking fee for an open parking lot, that doesn't seem to be guarded or prevent anyone from parking. Before checking in, we were parked in the lot for approximately 3 hours and never incurred any charges or were asked not to park there. It wasn't until check in that you were charged.

6 months ago
Montebello, CA
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Parking fee of $10 per night. To park next to an empty lot and train tracks....I found it rediculous.

6 months ago
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