TripAdvisor Reviews - Ritz-Carlton San Juan Hotel, Spa & Casino Feed

Best Hotel in San Juan

captain77, Greenville, SC — Fri, 22 Aug 2008 17:26:10 GMT

TripAdvisor traveller rating: 5 of 5 stars

This hotel was everything that you would expect from the Ritz. Beautiful property, with exceptional service. Rafael will take care of your every need. This oceanfront property will cater to your...

Excellent Service

zebaet, New Jersey — Wed, 20 Aug 2008 05:23:01 GMT

TripAdvisor traveller rating: 4 of 5 stars

I stayed at the Ritz Carlton for a weekend visit. The property was lovely and the service was excellent. I selected this hotel after reading the reviews on Trip advisor. The reviews were...

Loved this hotel! Outstanding service!

MarianneWC, San Francisco — Mon, 18 Aug 2008 20:06:40 GMT

TripAdvisor traveller rating: 5 of 5 stars

Just got back from a one week stay at this wonderful hotel---two adults and two children, 10 and 16. We booked this trip last minute online, sight unseen. We were thrilled by one of the prettiest...

Great for Kids. Service is less than typical for Ritz.

IslandBrideIn08, Tulsa — Sun, 17 Aug 2008 20:19:24 GMT

TripAdvisor traveller rating: 4 of 5 stars

The beach and pool are beautiful. Ritz Kids is great with excellent supervision and entertainment for the kids. The beach activities are no longer covered under contract with the hotel but you can...

Loved the Ritz Carlton

JordanSkye, New York, NY — Sat, 16 Aug 2008 22:31:01 GMT

TripAdvisor traveller rating: 5 of 5 stars

Absolutely fabulous. Just got back from a week at the wonderful Ritz Carlton San Juan. The location is ideal (close to airport) and the entire staff was very attentive, professional and genuinely...

Not a Ritz experience

Saroo72000, New Jersey — Mon, 11 Aug 2008 15:29:00 GMT

TripAdvisor traveller rating: 2 of 5 stars

We really expected a Ritz experience and it was closer to a Holiday Inn experience (no offense to Holiday Inn). We were given a room next to the air-conditioning unit which was pretty loud at night. ...

great time

migsal, new jersey — Tue, 05 Aug 2008 14:34:43 GMT

TripAdvisor traveller rating: 5 of 5 stars

My vacation was for a family ruenion as will walk in the employee were great help Neisha (front desk) Isaias (seguridad) Daniel (recreation) WendY (concierge) My 10 yrs old duaghter had a great time...

Good experience, wonderful people (mostly)

jcn2045, Knoxville, TN — Tue, 05 Aug 2008 13:12:08 GMT

TripAdvisor traveller rating: 4 of 5 stars

Overall a nice hotel and stay. We have stayed in Ritz-Carlton properties before and had a similar experience -- the staff is very helpful and polite at a level above other hotels (the only comparison...

Destination disaster

misscotrona, New York City — Fri, 01 Aug 2008 15:53:17 GMT

TripAdvisor traveller rating: 1 of 5 stars

My husband and I live in NY and decided to have our destination wedding at the Ritz in San Juan, PR. Initially, we chose the Ritz because of it's ideal location and stellar reputation for service and...

Good, but not great...

Genevieve616, Lafayette, LA — Mon, 28 Jul 2008 22:51:18 GMT

TripAdvisor traveller rating: 4 of 5 stars

We stay at Ritz Carltons every time we travel. I agree with other reviewers that this particular property is not on par with other Ritz Hotels, despite the $700 p/night (very small and...