TripAdvisor Reviews - Westin Harbour Castle Feed

Comfy beds, great location, friendly staff

traveller4245, canada — Tue, 29 Dec 2009 00:56:22 GMT

TripAdvisor traveller rating: 4 of 5 stars

The Airport Express shuttle is an easy and inexpensive way to get to the Westin Harbour Castle from Pearson Airport. This hotel has friendly staff, comfy beds, and is about a 15-20 min walk to...

Owner response

A TripAdvisor Member — Wed, 30 Dec 2009 01:48:18 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you so much for your positive feedback. I am delighted to hear that you were able to enjoy our BEAUTIFUL and NEWLY renovated lobby. Here at the Westin Harbour Castle we truly take pride in our...

Amazing stay at Westin!

meybsz, Toronto. ON — Sat, 26 Dec 2009 21:44:06 GMT

TripAdvisor traveller rating: 5 of 5 stars

The lobby was hugely elegant. The rooms were so clean and well-maintained with flat screen TV's, modern and very trendy furnitures. The lake view from the room was beautiful. Room service employees...

I have had a great and memorable stay at the Westin Harbour Castle.

kmae007, kmae007 — Sat, 26 Dec 2009 05:05:57 GMT

TripAdvisor traveller rating: 5 of 5 stars

I've only stayed for 1 night but everything about my stay has been great. From the valet service, to front desk, to room service - employees at the Westin are always very warm and helpful. The suite...

Would come back again and again

XenMaster, Scarborough — Wed, 23 Dec 2009 01:07:55 GMT

TripAdvisor traveller rating: 5 of 5 stars

Stayed at this hotel for a family Christmas party. All the rooms we stayed in were very comfortable and spacious. Also very clean! We all ordered room service maybe 2-3 times throughout the night,...

Nice hotel. Great location

leftovercrumbs, AB, Canada — Sat, 19 Dec 2009 06:17:03 GMT

TripAdvisor traveller rating: 4 of 5 stars

Generally speaking, I enjoyed my stay at this hotel. Our room was clean, but we noticed right away that there were no robes in the bathroom, so we had to call the front desk to get them to bring us...

Owner response

A TripAdvisor Member — Mon, 21 Dec 2009 22:07:48 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank You for finding the time to post your comments. I am pleased to hear you enjoyed our location and hotel. In regards to your concern with valet, we are currently undergoing a change with our...

Best Location

hermandree, Hickory, North Carolina — Mon, 30 Nov 2009 17:45:34 GMT

TripAdvisor traveller rating: 4 of 5 stars

Loved the room and the hospitality offered because I was able to feel safe and walk to all the things that I wanted to see and do. I loved the rooms layout, especially the bathroom.

Awesome .

kelsys, Ontario — Sun, 29 Nov 2009 22:34:42 GMT

TripAdvisor traveller rating: 5 of 5 stars

My stay at the Westin was a great experience. it was Clean , had great service , had a great location on the water , and the rooms were great . Everytime I travel to Toronto , I am garenteed to...

One of the best out there!!!

SoloTraveler78, Chicago — Sun, 29 Nov 2009 03:06:52 GMT

TripAdvisor traveller rating: 5 of 5 stars

We all know how hard is to find a place where you can feel that the people that serves you really care, but surprisingly enough I did and it was here at the Westin Harbour Castle. Friendly staff in...

a favourite in toronto- spectacular stay

KarenBroad, Huntsville — Thu, 26 Nov 2009 20:17:10 GMT

TripAdvisor traveller rating: 4 of 5 stars

I'm stunnd to read any negatives at this hotel since we had such a wonderful stay! The lobby was spotless, modern, and new. Our check-in was a delight, asking us if we were celebrating any special...

Owner response

A TripAdvisor Member — Mon, 21 Dec 2009 22:16:33 GMT

TripAdvisor traveller rating: 0 of 5 stars

I am so delighted to hear that you truly enjoyed our beautiful Hotel. The newly renovated modern rooms are spectacular. I personally love watching the boats come in from the island behind our...

Harbour Castle has fallen behind... does not meet the Westin brand standard

scapaflow40, Kamloops, Canada — Sun, 22 Nov 2009 06:05:39 GMT

TripAdvisor traveller rating: 3 of 5 stars

I have stayed twice at the Westin Habour Castle in the past two weeks. If it was branded as a Holiday Inn or Ramada I would nave fewer issues with this hotel. However it is a Westin and should meet...

Owner response

A TripAdvisor Member — Thu, 26 Nov 2009 00:32:47 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank You for taking the time to post your comment. I do sincerely apologize that your stay here at The Westin Harbour Castle wasn't up to standard. We do take complaints very seriously. If you...