TripAdvisor Reviews - Kingsmills Hotel Feed

Exalent weekend

stewartdick, aberdeenshire — Sun, 21 Mar 2010 11:47:25 GMT

TripAdvisor traveller rating: 5 of 5 stars

Just spent 2 nights there in a deluxe room the staff were friendly helpful with a sense of humour the food in the restaurant was very good sophisticated dinning and we were given the table we asked...

Enjoyable couple of Days

merkister1 — Fri, 12 Mar 2010 15:28:05 GMT

TripAdvisor traveller rating: 4 of 5 stars

Needed to be in Inverness for a couple of days to pick up some business supplies, got a good Out of Season Deal inclusive of DInner for the 2 of us for £ 158 per night, in one the the executive...

Excellent hotel for families - friendly and great value

NMG01, Hebrides, Scotland — Tue, 23 Feb 2010 16:04:19 GMT

TripAdvisor traveller rating: 5 of 5 stars

We have stayed here on a number of occassions as a family and I have used it many times on business. The service and attention from staff just seems to get better and better. The children (aged 11,...

Owner response

A TripAdvisor Member — Sat, 27 Feb 2010 09:22:07 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking time to write the review and thank you for your loyal business. The team here are continually trying to improve the level of customer service offered. The team are very hard...

Could be amazing...

carolinem, Glasgow — Mon, 22 Feb 2010 12:25:58 GMT

TripAdvisor traveller rating: 3 of 5 stars

We booked the Kingsmills hotel as a romantic break - the hotel is fantastic, very clean, good value for money and the staff were very helpful. It was let down by a couple of little niggles: - The...

Owner response

A TripAdvisor Member — Sat, 27 Feb 2010 09:08:35 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking time to write a review, all feedback is always welcome. I am sorry you did not enjoy the coffee, it is a quality Italian brand which we use called "Illy". There appears to...

lovely and comfortable

aquinas79, Dortmund — Wed, 17 Feb 2010 10:53:26 GMT

TripAdvisor traveller rating: 5 of 5 stars

Just a very nice place, well looked after. Extremely comortable beds, spacious rooms and a lovely atmosphere. Pool/ Leisrue area is nicely arranged. However, pool is a bit too small and flat for...

Owner response

A TripAdvisor Member — Sat, 27 Feb 2010 09:13:40 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time out to write a review. All feedback is very important to me. I was delighted to read you had a very comfortable stay, our beds are really good. It is a high quality...

Excellent

hippoScottishBorders, Scottish Borders — Tue, 16 Feb 2010 10:18:42 GMT

TripAdvisor traveller rating: 5 of 5 stars

The hotel had a lovely welcoming entrance. Reception staff very helpful and pleasant. Food delicious. Service was second to none. We were looked after all the time by very personable staff. Bed...

Owner response

A TripAdvisor Member — Wed, 17 Feb 2010 21:58:37 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking time to write a review. I am delighted you enjoyed your stay and had a fantastic nights sleep in our large and very comfortable beds. Our operations team do work very hard here...

Bit disappointed this time which is a shock

wendybuchan, Aberdeen — Mon, 08 Feb 2010 12:38:16 GMT

TripAdvisor traveller rating: 4 of 5 stars

I stayed at the Kingsmills on Saturday 6th February. I have used this hotel quite a few times now as we get family discount and every time I cant fault it. Although I have to say this stay was an...

Agree that some rooms require refurbishment

fatmaggie9, scotland — Sun, 07 Feb 2010 14:15:33 GMT

TripAdvisor traveller rating: 4 of 5 stars

Have used regularly over a number of years & have also noted that usual room type (de lux) 'fabric' is getting 'a bit passed it'. Also overheard others at checkout complaining about state of rooms,...

Owner response

A TripAdvisor Member — Mon, 08 Feb 2010 15:16:25 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your feedback, I do appreciate your business and want to continue to work with yourself going forward. Our service team do work very hard to try and deliver the best customer experience...

Fabulous hotel! Would definitely stay there again

Loulou2302, Aberdeen — Tue, 26 Jan 2010 10:59:25 GMT

TripAdvisor traveller rating: 4 of 5 stars

I have just returned from a weekend in Inverness with my partner and we stayed at the Kingsmill Hotel. It was a birthday treat for my partner for his 40th and therefore I wanted to stay somewhere a...

Owner response

A TripAdvisor Member — Sun, 31 Jan 2010 07:57:24 GMT

TripAdvisor traveller rating: 0 of 5 stars

I am delighted that you chose Kingsmills for your special Birthday weekend. I really appreciate your feedback and hope to see you back later in the year. Kind Regards Craig Ewan General...

The Best Hotel I Have Ever Stayed In

BearScotland, East Midlands — Wed, 06 Jan 2010 17:24:41 GMT

TripAdvisor traveller rating: 5 of 5 stars

I have stayed at this hotel four times now and last time I stayed, I undoubtedly felt that it was the best hotel I had ever stayed in. I have always stayed to celebrate Hogmanay in traditional...

Owner response

A TripAdvisor Member — Sun, 31 Jan 2010 08:08:59 GMT

TripAdvisor traveller rating: 0 of 5 stars

I always appreciate guest feedback. I am delighted that you and your family had the "best ever hogmanay" this year. As a hotel management team we work very hard to try give every guest the best...