TripAdvisor Reviews - Marriott London Heathrow Feed

not recommended

NYCworktravel, NYC — Wed, 30 Dec 2009 22:30:37 GMT

TripAdvisor traveller rating: 2 of 5 stars

My number one complaint is the lack of care and cleanliness. The hotel seems run down and in need of major renovation and consulting in regards to restaurant design and menu. The whole facility is...

Good Last Night Stay with Surprising Level of Comfort & Service

sacramentojetset, Sacramento — Wed, 23 Dec 2009 12:00:23 GMT

TripAdvisor traveller rating: 4 of 5 stars

We chose to stay here to make our morning prior to flying back to California easier and it was a good choice. Easy commute to terminal, nice staff and clean comfy rooms.

A NICE HOTEL WITH EXCELLENT RESTAURANT CHOICE - ROOMS SO SO

Lindyloo1, UK — Mon, 14 Dec 2009 16:04:52 GMT

TripAdvisor traveller rating: 3 of 5 stars

We stayed here overnight before our flight on a park and fly booking. However we did upgrade to the executive floor at a cost of £47 in order we would have a comfortable stay. The rooms, in my...

transit stay

kathanjhaveri, surat — Mon, 07 Dec 2009 11:27:15 GMT

TripAdvisor traveller rating: 4 of 5 stars

we are on a visit to USA and need to change the plane from london, and due to delay we missed the flight, so airline gave us 1 day complimentary stay at this hotel with transit visa of UK, staff was...

Just what we needed for a stop over!

Trixyv, Oxford — Sat, 28 Nov 2009 23:49:38 GMT

TripAdvisor traveller rating: 4 of 5 stars

We stayed here just as an overnight stop before flying out on our honeymoon. I booked it through holiday extras. We wanted somewhere closeby the airport with a nice pool area and comfy bed...and this...

Best airport hotel

Qflyer, San Francisco — Sun, 22 Nov 2009 03:07:16 GMT

TripAdvisor traveller rating: 4 of 5 stars

I've stayed at this Marriott on numerous occasions when I need to fly out of Heathrow early in the morning. Has to be one of my favorite airport hotels anywhere - well maintained, helpful staff, good...

Will not return

exec_traveler_22, Toronto, Ontario — Mon, 26 Oct 2009 20:56:34 GMT

TripAdvisor traveller rating: 1 of 5 stars

My initial impressions where favorable (lobby, check-in, well kept rooms, pool etc.). However, my athletic sandals were not considered as viable 'trainers' for the purpose of using the on-site...

Very impressive . . .

Carlos040, UK — Mon, 26 Oct 2009 15:05:35 GMT

TripAdvisor traveller rating: 5 of 5 stars

Really courteous, professional staff in reception. The room was immaculate and quite oppulent to be honest. Was a really nice one night stay, and would definitely stay there again.

Need to improve customer focus

TinyAbuDhabi, AbuDhabi — Sun, 18 Oct 2009 19:45:09 GMT

TripAdvisor traveller rating: 3 of 5 stars

Recption was slower than average, mis-programmed length of stay into key card. Room was clean, all features functioned properly. Food in restaurant was good but service was slow. Food in executive...

A lovely Modern Hotel.

degman, Staffordshire — Fri, 16 Oct 2009 08:32:50 GMT

TripAdvisor traveller rating: 5 of 5 stars

Although it is very modern the Marriot at Heathrow is a lovely hotel. It is so well so und proofed that you are not able to hear the aircraft taking off a few hundred yards away. The rooms are very...