TripAdvisor Reviews - Gretna Hall Feed

my excellent wedding day

CannyClan, Tyne & Wear — Thu, 28 Aug 2008 23:53:34 GMT

TripAdvisor traveller rating: 4 of 5 stars

We arrived at the hotel at approximately 1.30pm and as promised our rooms and most of our guests were available. (Small hitch with one room that had been booked for over 1 year, the hotel had no...

Horrendous

HampshireBirdman, Hampshire — Fri, 22 Aug 2008 11:54:36 GMT

TripAdvisor traveller rating: 1 of 5 stars

We arrived fairly late on Saturday afternoon, and to our horror found not one but two wedding receptions ongoing. Our room was adjacent to one of these and despite a number of requests Reception...

Negative reviews are not justified

Maturefolks, West Midlands — Mon, 18 Aug 2008 14:43:35 GMT

TripAdvisor traveller rating: 4 of 5 stars

We have just returned from our friend`s wedding and stayed for two nights at Gretna Hall Hotel (Saturday16th/Sunday 17th August).We view ourselves as mature seasoned travellers and are not...

Thread bare carpets, untidy hotel

CazNorthumberlandUK, Northumberland UK — Tue, 12 Aug 2008 18:03:40 GMT

TripAdvisor traveller rating: 2 of 5 stars

Stayed in August 2008 for two nights. Breakfasts were amazing, choice and good food. Rooms were very clean and tidy. Staff - some problems. Overhall the hotel was messy and carpets in places were...

Overpriced, faded and dated

PaleBlueSunset, Carlisle — Tue, 12 Aug 2008 14:09:18 GMT

TripAdvisor traveller rating: 2 of 5 stars

We booked this hotel at short notice paying £115 for a family room with breakfast for two adults and two small children (5 & 3). We were first shown to a room with only a double and single before...

lovely time

bigcolssri, glasgow — Tue, 05 Aug 2008 00:10:36 GMT

TripAdvisor traveller rating: 5 of 5 stars

the staff where pleasant and had excellent english, always pleased to help, the room we had was very clean, and comfortable, the food was excellent, the hotel was well orgainised, i checked out this...

What a dump.

Norfolk_Enchants, Lancashire — Wed, 23 Jul 2008 15:12:28 GMT

TripAdvisor traveller rating: 1 of 5 stars

This review could be shortened dramatically as one simple four-letter word could sum up the Gretna Hall Hotel and that word is DUMP. By the time you walk down the dim and dark, uninspired, tired...

Owner response

A TripAdvisor Member, Gretna Hall Hotel — Mon, 28 Jul 2008 11:48:16 GMT

TripAdvisor traveller rating: 0 of 5 stars

It is unfortunate that this review is of limited reflection of the actual Hotel in its somewhat vitriolic tirade. Our staff are highly proficient and focussed on customer service - in this instance...

The worst hotel i have ever had the displeasure of staying in

crispyrach, ayr — Mon, 21 Jul 2008 20:18:28 GMT

TripAdvisor traveller rating: 1 of 5 stars

My family and I have just returned from a weekend stay at the Gretna Hall Hotel, Gretna Green. I would like to advise everyone to stay well away. Firstly, we had to pay on arrival, in previous...

Avoid if possible

KarlLondon_Pimlico, London, Pimlico — Sun, 13 Jul 2008 17:35:14 GMT

TripAdvisor traveller rating: 1 of 5 stars

The hotel is situated next to the M74 Motorway and consists of the original old building and a drab annexe built around c.1970. The carpets in the main hallways are very worn and are held together...

Don't Have Your Wedding Reception Here!

rosiegranny, glasgow — Fri, 20 Jun 2008 21:19:02 GMT

TripAdvisor traveller rating: 2 of 5 stars

We had our daughters wedding in April 08 at the Blacksmiths Workshop which was excellent however we were realy disappointed with the hotel. We had comunication problems right from the start ranging...

Owner response

A TripAdvisor Member, Gretna Hall Hotel — Fri, 27 Jun 2008 11:17:11 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your review. I do regret that you found the Hotel to be less than to your liking and would assure you that all reviews and comments are taken very seriously by the Management team as we...