TripAdvisor Reviews - RainTree Resort & Conference Center Feed

Horrible Customer Service/Organizational Skills

weluv2travelMid, Mid — Sun, 13 Jul 2008 20:22:23 GMT

TripAdvisor traveller rating: 2 of 5 stars

We originally booked a one-night stay online and when we arrived we checked into extending the stay, we were given an estimated charge. We decided to book it and spoke to another rep who gave us a...

Some problems..and felt mislead.

bungsinger, Iowa — Mon, 30 Jun 2008 05:08:49 GMT

TripAdvisor traveller rating: 2 of 5 stars

After making reservations, for a three night stay, three months in advance, I was surprised to discover my credit card was charged for the full three nights. Policy stated only a one night deposit...

Horrible doesn't begin to describe this experience!!

Jimmidor, Chicago — Tue, 24 Jun 2008 20:47:47 GMT

TripAdvisor traveller rating: 1 of 5 stars

Where to begin... The pictures of this place online look really nice, don't belive it! The pool areas were fine but that's about it. We arrived (2 couples) at 12:45 and went to see if our rooms were...

Don't waste your money!!!!!!!!!!!!!!!!!!!!!!!!!!!

rellorellin, Chicago, IL — Tue, 24 Jun 2008 17:18:39 GMT

TripAdvisor traveller rating: 1 of 5 stars

This is about the worst hotel experience I have ever had. We arrived at the hotel at 12:30pm. The rooms were supposed to be ready for us by 3:00pm and guaranteed by 4:00pm. We checked in and they told...

worst place to have a wedding reception

disappointing37, Madison, WI — Wed, 18 Jun 2008 00:14:41 GMT

TripAdvisor traveller rating: 1 of 5 stars

They tried really hard to get us to book our reception here; once we did and gave them a deposit they did not do anything they told us they would do. We could never reach them. They would never...

Great for Families of Small Children

christy5472, O'Fallon, IL — Tue, 17 Jun 2008 04:57:05 GMT

TripAdvisor traveller rating: 5 of 5 stars

Our family really enjoyed our stay at Raintree. We have a 10 year old, 3 year old and 20 month old. The waterpark was perfect for them. The weather wasn't really that hot so sometimes we just had...

Pathetic!

SDKA, Naperville, IL — Sat, 29 Mar 2008 02:48:51 GMT

TripAdvisor traveller rating: 1 of 5 stars

I stayed at the Raintree with my husband and 13-year-old son to watch my daughter who was playing in the JVDA volleyball tournament. I booked online and chose this hotel because we liked the layout of...

Fun and Inexpensive Winter Getaway for Family with Young Kids

must_have_water_, indiana — Mon, 17 Mar 2008 22:39:19 GMT

TripAdvisor traveller rating: 4 of 5 stars

I was please after reading so many bad reviews… We arrive early and it took the clear a little extra time and confusion too get us checked in, no big hassle… Our room was clean and fairly...

RainTree Resort and Waterpark

RioGrande24, Minnesota — Tue, 26 Feb 2008 03:08:01 GMT

TripAdvisor traveller rating: 4 of 5 stars

The overall rating is above average for the waterpark feature! The other features were average. My family and I just stayed at the Rain Tree Resort. We went to the resort for the waterpark...

Not worth the $$$ Savings

BernardCampbell, Iowa — Fri, 22 Feb 2008 16:17:13 GMT

TripAdvisor traveller rating: 1 of 5 stars

This was my first visit to the Dells, and it made a very bad impression on me. Although I realize I stayed in this hotel during "off peak" season, there were still so many concerns with this hotel...