TripAdvisor Reviews - Hotel Riu Palace Bonanza Playa Feed

Good customer service.Less impressed by the food.

WirralScouse, wirral — Sat, 04 Oct 2008 21:43:35 GMT

TripAdvisor traveller rating: 4 of 5 stars

The best assets of this hotel are the (well chosen) staff and the location.All staff members at all levels are smiley and obliging. Standards of cleanliness and hygiene are high. The manager is always...

Good Value

RoderickSpode, London — Fri, 03 Oct 2008 21:06:10 GMT

TripAdvisor traveller rating: 4 of 5 stars

We had a 3-night stay here and it was entirely satisfactory and good value for money. Our stay was the final few days of a 2-week stay elsewhere on the island, and we wanted somewhere close to...

Excellent Hotel

sheffield35, sheffield — Mon, 01 Sep 2008 08:27:13 GMT

TripAdvisor traveller rating: 5 of 5 stars

We arrived a this Hotel and from the moment we entered we were very impressed. The service from beginning to end was fantastic and all the staff were very helpful and friendly, nothing was too much...

Best little hotel on the island

kelvStaffordshire, staffordshire — Fri, 15 Aug 2008 14:08:37 GMT

TripAdvisor traveller rating: 5 of 5 stars

this hotel is on the opposite side of the road to its much larger sister hotel, and when they say good things come in small packages, the playa bonanza out performs its big sister, the staff are...

Amazing hotel

Shadow_girlDK, Shadow_girlDK — Mon, 04 Aug 2008 08:28:08 GMT

TripAdvisor traveller rating: 5 of 5 stars

We have used this same hotel for 10 years in a row. As soon as we arrive, the staff recognize all of us as soon as we enters the hotel.The hotel is magnificent and we have never experienced such...

Best Customer service you are likely to come across

deryck, Glasgow — Fri, 20 Jun 2008 12:31:06 GMT

TripAdvisor traveller rating: 4 of 5 stars

When we arrived at this hotel we received a welcome from the reception staff the likes of which I think I would have reserved for a long lost relative, we were then shown over to the bar where we were...

Unprofessional Management.Big dissapointment

SAbird, UK — Sat, 31 May 2008 20:16:31 GMT

TripAdvisor traveller rating: 1 of 5 stars

I made a Group Booking for this hotel last August 2007 for 35people for my Mother's 60th. 3 weeks before our trip I get a brief email saying hotel's overbooked, we can't stay there, we'll have to stay...

great hotel

jonesc01, London — Thu, 15 May 2008 09:11:22 GMT

TripAdvisor traveller rating: 5 of 5 stars

Have just returned from an excellent stay at the Riu Bonanza Playa hotel in Illetas, Majorca. Before booking, I'd read carefully the reviews of several hotels and what everyone said about the Bonanza...

Superb Customer Service

stevied60, Cheshire — Mon, 29 Oct 2007 15:19:01 GMT

TripAdvisor traveller rating: 4 of 5 stars

You would have to work very hard, or have highly unrealistic expectations, to find many faults with this hotel in my view. We had a three night stay and felt that the levels of customer service...

Nice Hotel

EnglandJanie, england — Sun, 28 Oct 2007 07:21:48 GMT

TripAdvisor traveller rating: 4 of 5 stars

Just returned from holiday today. I would rate the Hotel 4 star, nice rooms, excellent food, nice location, staff very polite and friendly. On the downside was that the outdoor pool is a freshwater...