TripAdvisor Reviews - Novotel Queenstown Lakeside Feed

Horrible staff, complete rip off

occasionaltravels, Boston, United Kingdom — Thu, 02 Oct 2008 19:32:42 GMT

TripAdvisor traveller rating: 1 of 5 stars

We stayed here at the end of Winter, so the whole town and hotel was crawling with young ski tourists, the winter equivalent of Spring Break. The lobby was so loud and chaotic with travel booths set...

Ok, nothing special

Helenoma, Darwin — Thu, 18 Sep 2008 19:36:53 GMT

TripAdvisor traveller rating: 2 of 5 stars

Unfortunately having had noisy experiences at a previous hotel, we really wanted our stay at the Novotel to be somewhere we could regain back some rest and enjoy our time in Queenstown. We were happy...

Location is the only great thing

Belton13, Australia — Thu, 18 Sep 2008 06:45:59 GMT

TripAdvisor traveller rating: 3 of 5 stars

We stayed at the Novotel for one night on Sat 6/9, two adults and two children. Whilst the room had a lovely view over the lake that was about the only good thing. Sadly by the time we added our...

Fantastic Location

VoyagerBrisbane, Brisbane — Tue, 02 Sep 2008 02:02:37 GMT

TripAdvisor traveller rating: 3 of 5 stars

We stayed here for 10 nights and despite the hotel's makeover, it is still a very average establishment, in my opinion. I have stayed and managed conferences in many Accor establishments. When we...

Great location

Kitty060, Mount Isa, Queensland — Wed, 27 Aug 2008 09:00:21 GMT

TripAdvisor traveller rating: 5 of 5 stars

Great location - walking distance for shops and tourist attraction transfers. Nice clean and tidy rooms, however had to jump over the couch to get onto the balcony. Nice view of lake, especially...

Good as Gold

Poshladdie, Sydney — Tue, 19 Aug 2008 00:53:45 GMT

TripAdvisor traveller rating: 5 of 5 stars

We stayed here for 7 nights at the start of August 2008. We were staying in Queenstown so we could ski nearby. The Novotel Hotel is really fantastic. Location is brilliant. Staff great. Breakfast...

Room with balcony.......NOT !!!

Lore24, London — Tue, 29 Jul 2008 15:20:09 GMT

TripAdvisor traveller rating: 2 of 5 stars

Stayed at the Novotel in July 12th 2008. We booked a superior room with balcony and lake view at the beginning of March 2008 through the hotel website. After several hours driving we arrived at the...

Owner response

A TripAdvisor Member, Queenstown — Thu, 31 Jul 2008 04:43:17 GMT

TripAdvisor traveller rating: 0 of 5 stars

I am sorry to hear that your experience at Novotel Queenstown Lakeside did not meet your expectations. I note your comments regarding the difference between a balcony and a patio and I apologise that...

Bargain price, great location

Coopers4, Auckland, New Zealand — Wed, 23 Jul 2008 05:49:16 GMT

TripAdvisor traveller rating: 5 of 5 stars

I have stayed at this hotel in Queenstown several times, always going back because of its excellent location, on the lake front and very close to the centre of the town. This time around I booked the...

Love the Novotel! great value!

atravellerboston, boston, MA — Wed, 04 Jun 2008 15:30:59 GMT

TripAdvisor traveller rating: 5 of 5 stars

Novotel is a great base for exploring Queenstown! Checking in and checking out is very quick and the hotel staffs are very helpful. It is very close to the Mall and other shopping area but still quite...

Well dont know what others are on about we LIKED it

ginkomama, Auckland, New Zealand — Wed, 30 Apr 2008 02:52:29 GMT

TripAdvisor traveller rating: 4 of 5 stars

Its all about perception!!! We have been to Queenstown probably 6 times over the years and this is the 3rd time we have stayed at the Novotel Gardens. The refurbishment is very nice and we enjoyed our...