TripAdvisor Reviews - Riu Palace Las Americas Feed

Arrogant front staff, Worst restaurants

DrGIANNI, Palo Alto, CA — Wed, 06 Jan 2010 09:44:08 GMT

TripAdvisor traveller rating: 1 of 5 stars

We'll never visit again this hotel. It should be no star. We got inattentive services from front desk staffs and restaurant concierges. They were falseness and unbelievably arrogance. When...

Overpriced

beachedout81, vancouver — Wed, 06 Jan 2010 06:55:48 GMT

TripAdvisor traveller rating: 4 of 5 stars

I had read great things about this hotel, but I was disappointed. First, it does LOOK like a 5-star hotel and they keep it very clean. Unfortunately, the humidity does make it smell when there is no...

Best holiday ever!!

EmackMoray_Scotland, Moray, Scotland — Tue, 05 Jan 2010 21:56:32 GMT

TripAdvisor traveller rating: 5 of 5 stars

We stayed here in Oct 09. It was the first time we stayed at an all inclusive resort and we were not disappointed. First impressions of the hotel as we walked into the lobby was amazing. Staff were...

AWFUL

colleenarn, foresthill,california — Tue, 05 Jan 2010 19:53:40 GMT

TripAdvisor traveller rating: 1 of 5 stars

First this isn't a 5 star hotel. These people have no idea what consists of a select 5 star hotel. The entire floor where our room was located smelled of a must damp awful odor. It isn't like you...

Absolutely Amazing

Kelleegirl, Utah — Sun, 03 Jan 2010 19:27:06 GMT

TripAdvisor traveller rating: 5 of 5 stars

The people that worked in the RIU Palace were amazing. We didn't come across one person who didn't seem happy to serve you. They remembered our group and had our drinks of choice waiting for us when...

Superb Value Great staff

BigPussyBonpensiero, London — Sat, 02 Jan 2010 00:07:11 GMT

TripAdvisor traveller rating: 5 of 5 stars

Can't fault this hotel for the price, very upmarket, fantastic food with huge choice, staff falling over themselves to please you. TIP: get taxis on the street outside they are half the price.

Awesome Service and Great Loaction

happy_gypsie, Ventura, CA — Fri, 01 Jan 2010 18:39:01 GMT

TripAdvisor traveller rating: 5 of 5 stars

The service was top notch from start to finish. The location was great and close to the bars...within walking distance. Wet bar inside of your room. Wherever you went, whatever you asked for, you got...

Overpriced and it stank!

LondonBirdUk, UK — Fri, 01 Jan 2010 17:02:13 GMT

TripAdvisor traveller rating: 1 of 5 stars

I booked to stay at this hotel over xmas for 7 nights and ended checking out after 1 night as it was such a disappointment. I paid approx 2,000 USD for an all inclusive 5 star suite so expected a...

Loved this hotel...will go back again.

beach6dream42, SALT LAKE CITY UTAH — Wed, 30 Dec 2009 18:33:34 GMT

TripAdvisor traveller rating: 5 of 5 stars

I loved this hotel. We got a beautiful room with a large round balcony. It was the most exquisite view of the ocean and the grounds. The room was well appointed and the hotel was very elegant and...

FANTASTIC!!! Absolutely amazing!! We want to go again!!!

dm5lit, Melfort, Sask — Tue, 29 Dec 2009 23:35:17 GMT

TripAdvisor traveller rating: 5 of 5 stars

We waited 18.5 years for our first honeymoon and this trip / hotel made it all worth the wait. We got every hard earned penny's worth and then some. First off we have to totally agree with those who...