TripAdvisor Reviews - Gateway Inn Feed

Couldn't Even Stay

c7swan7, Alberta — Mon, 14 Jul 2008 20:53:03 GMT

TripAdvisor traveller rating: 1 of 5 stars

My family and I made a reservation in March/08 from the inn's website for July/08. When we arrived to the Motel/Cabins we didn't find what we had expected. The landscape was not kept, the cabins are...

Fraud - Beware

bruincup, Drumheller — Mon, 27 Aug 2007 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

Save yourself a bad experience - Stay away from this place. We reserved over the phone and were told check in time was 1500hrs. We arrived in Canmore and tried to check into this place and found the...

Stay Away!!

cc41 — Mon, 30 Jul 2007 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

I'm sure the same woman is still there. DO NOT BOOK HERE. We had prepaid reservations for 1 night and were very leery of the place when we drove into the parking lot. No cars and a bit overgrown....

Owner response

A TripAdvisor Member, Harvie Heights — Mon, 17 Mar 2008 14:40:59 GMT

TripAdvisor traveller rating: 0 of 5 stars

They booked for FOUR persons – two rooms; only three arrived. They were not very nice. There are no 4" mattresses here at The Gateway. As they wanted to cancel, I told them if we rented the...

Acceptable

female-tourist, England — Wed, 02 Aug 2006 04:00:00 GMT

TripAdvisor traveller rating: 3 of 5 stars

small motel on Highway 1, but very little traffic noise at night. Room, clean & comfortable, a bit small, bit dark because of trees outside. Small fridge and kettle which was very slow to boil....

A nightmare of a reservation

A TripAdvisor Member, Winnipeg, Manitoba — Sun, 09 Apr 2006 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

To any travellers planning to stay in Canmore, Alberta Please do not plan to stay at the Gateway Inn. My family and I had a very bad expirence with the Gateway Inn. I had phoned the Gateway Inn in...

Owner response

A TripAdvisor Member, Harvie Heights — Mon, 17 Mar 2008 14:30:46 GMT

TripAdvisor traveller rating: 0 of 5 stars

A new employee took this reservation accepting an American Express credit card, which is not accepted. -Further, there was no notation of the number of people in this group. When we wrote a...

Not proffessional at the Gateway Inn in Canmore, Alberta

A TripAdvisor Member, Kingston, Ontario — Mon, 03 Apr 2006 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

We had reservations booked at this Inn for 5 months in adavance for 11 people. Our Credit card number and personal info was given as we assumed everything was ready. We did not hear back from the...