TripAdvisor Reviews - Novotel Suvarnabhumi Airport Feed

Really bad check-in delays (yet again)

SFOMIKE, SFO — Wed, 23 Jul 2008 18:23:37 GMT

TripAdvisor traveller rating: 2 of 5 stars

I have stayed at this hotel many times due to its location so very close to the airport. Without a doubt, the biggest problem is the speed (or lack of it) of the check-in process. After arriving at...

Good overnight stay at airport

brian796 — Wed, 23 Jul 2008 00:10:29 GMT

TripAdvisor traveller rating: 4 of 5 stars

Stayed here for a few hours on an overnight stay between two international destinations. Hotel was very clean, modern, and had the amenities you would expect. Airport shuttle was pain-free and...

No wows, no flaws - just an airport hotel

ememem1, Oswiecim — Mon, 14 Jul 2008 13:44:46 GMT

TripAdvisor traveller rating: 3 of 5 stars

I stayed at Novotel Bangkok Airport only once as my flight (with British Airways, of course) was cancelled. The hotel is located right across the motorway from the airport building but don't think you...

Owner response

A TripAdvisor Member, Bangkok — Tue, 22 Jul 2008 02:52:26 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Customer, Thank you for taking the time to tell us about your experience at Novotel Suvarnabhumi Airport Hotel. We are delighted to hear you were happy with the service provided in the...

Good location, ok hotel, poor service

Gone2room, Shanghai — Wed, 18 Jun 2008 09:38:43 GMT

TripAdvisor traveller rating: 2 of 5 stars

The location of the hotel is quite good, very close to BKK airport (5 min. hotel shuttle), yet feels a bit independant because of the open space surrounding it. Return shuttle takes even less. Highly...

Owner response

A TripAdvisor Member, Bangkok — Tue, 22 Jul 2008 02:46:27 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear Customer, Thank you for taking the time to tell us about your experience at Novotel Suvarnabhumi Airport. I am sorry that your experience did not meet your expectations. Please allow me to...

Great airport hotel (and how to walk there)

Steve4750, Darwin, Australia — Sun, 15 Jun 2008 12:46:56 GMT

TripAdvisor traveller rating: 5 of 5 stars

There's probably nothing more to add in terms of this hotel that hasn't already been said - great room, fantastic bathroom, excellent service. There are much cheaper airport hotels nearby, but I...

Owner response

A TripAdvisor Member, Bangkok — Wed, 18 Jun 2008 03:21:26 GMT

TripAdvisor traveller rating: 0 of 5 stars

We are delighted to hear you were happy with the service provided in the hotel. As we are constantly working hard to ensure we provide excellence in service. Thank you for sharing your experience,...

Fantastic hotel if you have a few days in Bangkok

coldy, calgary,alberta — Thu, 05 Jun 2008 08:18:25 GMT

TripAdvisor traveller rating: 5 of 5 stars

This hotel is just amazing. Great staff, great location, great food and super security. We have stayed here three times and have enjoyed it every time. If you have a few days in Bangkok stay here and...

Owner response

A TripAdvisor Member, Bangkok — Wed, 18 Jun 2008 03:15:15 GMT

TripAdvisor traveller rating: 0 of 5 stars

We very much appreciate your comments regarding your stay at the Novotel Suvarnabhumi Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am...

Great for a break when traveling thru Asia.

sstj, St. John, Virgin Islands — Sat, 31 May 2008 19:16:16 GMT

TripAdvisor traveller rating: 5 of 5 stars

We passed thru Bangkok 3 times on our last trip to Asia & had to overnight each time. This hotel is new & very together. Shuttle is always waiting & so easy to unwind between travels. Don't pass up...

Perfect Hotel by the Airport

Wanderlust221, New York, NY — Sat, 31 May 2008 10:20:40 GMT

TripAdvisor traveller rating: 5 of 5 stars

We stayed here two days on our trip to Thailand - once when we landed late at night & once the night before we left Bangkok. Both times we had a great experience. The beds were huge and...

Fantastic hotel, especially for an airport hotel!

bettoneyvere, ACT, Australia — Sat, 24 May 2008 18:12:39 GMT

TripAdvisor traveller rating: 5 of 5 stars

I stayed here overnight en route from Singapore to Helsinki. Brilliant hotel. I had a fantastic room, exceptionally comfortable, great bathroom. My room rate didn't include breakfast and I didn't...

Wonderful hotel to stay -- if you have to stay at the airport

cheap_flashpacker, San Francisco — Fri, 23 May 2008 16:05:28 GMT

TripAdvisor traveller rating: 4 of 5 stars

As for comfort level, this is the best airport hotel I've ever stayed. Room has extremely comfortable bed and not as dark as some reviewers said. (In fact, I personally like the one-wall dark blue...