TripAdvisor Reviews - The Ambassador Hotel Feed

good location

Amzeed, london — Thu, 18 Sep 2008 11:49:47 GMT

TripAdvisor traveller rating: 3 of 5 stars

Pleasant hotel in a very good, quiet location, good sea views. Rooms were quite spacious and well furnished, bathroom quite dated. very friendly staff and service. the pool was quite small but OK....

Owner response

A TripAdvisor Member, Ambassador Hotel — Mon, 22 Sep 2008 18:07:04 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for leaving your thoughts here. As always it is great to receive positive comments regarding the staff and service. We are currently planning the next phase of our ongoing refurbishment...

Kitchen needs some attention

Bristol-City-Peter, Leicestershire — Sun, 07 Sep 2008 18:45:14 GMT

TripAdvisor traveller rating: 2 of 5 stars

My parents stayed here for 2 weeks and my wife and I joined them for their final night. Overall my parents enjoyed their time here - - not least because they had what must be one of the best sea...

Owner response

A TripAdvisor Member, Ambassador Hotel — Fri, 12 Sep 2008 17:34:32 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to post your comments here on trip advisor. As always we read all feedback with interest and with a view to making improvements in our methods and practices. Firstly...

what happened !

unhappy90, lancs — Mon, 18 Aug 2008 07:48:33 GMT

TripAdvisor traveller rating: 1 of 5 stars

I do not know what happened this used to be a nice hotel but it has decended into somewhere you would see on holidays from hell we will not be returning ever!!!

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 11:35:07 GMT

TripAdvisor traveller rating: 0 of 5 stars

I was disappointed to read that you did not enjoy your experience at the Ambassador Hotel, however it would be very useful if you could offer some specifics about what we got wrong so that we can...

loved the ambassador

habbyholidays, leicestershire — Tue, 05 Aug 2008 20:24:23 GMT

TripAdvisor traveller rating: 5 of 5 stars

Had a 3 night bed and breakfast break this is a 3 star hotel that gives you a 5 star servis in all departments . the rooms are excelent with great views from the cliff top overlooking southshore and...

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 11:38:53 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to post your feedback. I was pleased to read that you enjoyed your stay with us and I would particularly like to thank you for your kind comments regarding the team. I...

Short and sweet

Beanbelly, Pickering — Tue, 05 Aug 2008 15:54:22 GMT

TripAdvisor traveller rating: 5 of 5 stars

The hotel staff were very helpful and friendly. At dinner they seemed a little rushed off their feet but still maintained their professional manner, dealing promptly with our requests. The evening...

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 11:45:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your positive comments (I have passed them on to Steve Brailsford as well!). Thankfully the lift is now running fine so this should not pose any problems next time. I look forward to...

not very clever

jeffMexborough, mexborough — Mon, 04 Aug 2008 21:06:50 GMT

TripAdvisor traveller rating: 1 of 5 stars

Found this hotel over priced. Service and quality of the food very bad had to wait for 30 mins before getting a coffee in the morning also had to ask six times for toast and by the time it came...

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 12:05:06 GMT

TripAdvisor traveller rating: 0 of 5 stars

I am sorry that your experience at the Ambassador was not a good one, I would like to thank you for your feedback and I can assure you that we have taken action to rectify the faults with service in...

Friendly and accommodating

TiredMummy, Bradford, United Kingdom — Fri, 01 Aug 2008 20:02:32 GMT

TripAdvisor traveller rating: 4 of 5 stars

I have stayed at this hotel 3 times now and we are now planning to return again. The staff are excellent - very friendly and helpful. Nothing is too much trouble! We stayed for 2 nights with 2...

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 12:08:22 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for taking the time to post your encouraging feedback. I am glad that you have chosen to return to the Ambassador on several occasions and look forward to welcoming you on your next...

faded glory

penninelass, Yorkshire, UK — Mon, 28 Jul 2008 10:54:44 GMT

TripAdvisor traveller rating: 3 of 5 stars

We arranged a long weekend stay on the spur of the moment. We are frequent visitors to Scarborough and unfortunately our usual haunts were fully booked.The site of the hotel on the Esplanade was OK...

Owner response

A TripAdvisor Member, Ambassador Hotel — Sat, 30 Aug 2008 12:14:36 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your honest feedback, it is always important to us to hear our guests opinions so that we can prioritise what matters most to you. As you have acknowledged we have recently invested...

Going back again!

TravelsAlot54, Manchester — Wed, 09 Jul 2008 12:57:16 GMT

TripAdvisor traveller rating: 4 of 5 stars

I've just read the other reports about the Ambassador and they are all spot on! I stayed at the hotel for the first time last year with both of my elderly parents who chose the Ambassador. I was...

A seaside Hotel

Dibbley, Ramsbottom, United Kingdom — Mon, 30 Jun 2008 12:55:41 GMT

TripAdvisor traveller rating: 4 of 5 stars

We stayed one night in this hotel, the initial impression was not good as the receptionist was busy elsewhere and only spent the minimum amount of time checking us in. The room was acceptable, clean...