TripAdvisor Reviews - Best Western Sweetgrass Inn Feed

Good value

NJMikeFranklinPark, Franklin Park, NJ — Mon, 25 Aug 2008 02:35:47 GMT

TripAdvisor traveller rating: 4 of 5 stars

First and foremost I give this property an A+ for friendliness. Everyone was a pleasure to deal with, answered all our questions, gaves us tips on what to see, where to eat etc., all with a smile. We...

Owner response

A TripAdvisor Member, Charleston — Thu, 28 Aug 2008 12:32:10 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you to this guest for writing such a thorough review. We appreciate the kind words and will share them with our staff. I am sure they will be excited to read them. I am sorry this guest found...

Wonderful experience

shortie2173, South Carolina — Thu, 21 Aug 2008 16:50:44 GMT

TripAdvisor traveller rating: 5 of 5 stars

I made my reservation online and loved the fact that the website was so user-friendly. When I arrived, the front desk clerk was very kind and cheerful and showed me exactly where I could park and...

Owner response

A TripAdvisor Member, Charleston — Mon, 25 Aug 2008 12:31:08 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you to this guest for their wonderful review. I have posted it on our associate bulletin board so they can see that their hard work is noticed! Thanks again!

Great place, good price

lightning79, Toronto — Fri, 15 Aug 2008 22:49:20 GMT

TripAdvisor traveller rating: 5 of 5 stars

I booked a spot at this hotel because of the reviews here and the price for the room. The hotel is clean, neat and tidy and the staff and manager were very friendly (save for one front desk agent who...

Owner response

A TripAdvisor Member, Charleston — Tue, 19 Aug 2008 14:06:42 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you to this guest for writing such a wonderful review. I have passed along the comments regarding the log-in page to our wireless internet provider in the hope that they can improve their...

Great place to stay

pattyk14823, Upstate New York — Sat, 02 Aug 2008 14:42:43 GMT

TripAdvisor traveller rating: 5 of 5 stars

The price was reasonable. It was a great location. The staff both on the phone and at the hotel were exceptional! We would gladly stay there again!

Owner response

A TripAdvisor Member, Charleston — Tue, 05 Aug 2008 12:06:04 GMT

TripAdvisor traveller rating: 0 of 5 stars

I would like to thank this guest for taking the time to share their thoughts about our property. We aim to please each guest we come in contact with. Obviously, in this guest's case, we came close to...

Very Nice!!!

halfwayback, SC — Tue, 29 Jul 2008 15:29:32 GMT

TripAdvisor traveller rating: 4 of 5 stars

My family & I stayed at this motel for the 1st time and were very impressed! When we arrived, (close to check in time) the desk clerks were very polite and helpful. Our room was decorated very...

Owner response

A TripAdvisor Member, Charleston — Thu, 31 Jul 2008 13:54:08 GMT

TripAdvisor traveller rating: 0 of 5 stars

I would like to thank this guest for not only their stay but their positive review as well. We pride ourselves on offering clean, comfortable accommodations. It is great to hear that we came close to...

Not Bad At All!

barrlrcr23, TN — Sun, 27 Jul 2008 22:08:22 GMT

TripAdvisor traveller rating: 5 of 5 stars

I was happy to see that the reviews on this site were correct. I was searching for a reasonable rate that was close to town and found it here. One of the biggest things that sold me on this hotel was...

Owner response

A TripAdvisor Member, Charleston — Tue, 29 Jul 2008 13:34:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

I am very happy to hear that this guest enjoyed their visit with us and would like to thank them for taking the time to write their review. As I have stated before, we value all guest feedback, as it...

Good location

morganinaboat, Warner Robins, Georgia — Wed, 09 Jul 2008 11:53:24 GMT

TripAdvisor traveller rating: 2 of 5 stars

It's been years since I have stayed in a Best Western property and since this one had been getting so many postive reviews on TripAdvisor, I thought we'd give this one a shot. All in all, the...

Owner response

A TripAdvisor Member, Charleston — Sat, 12 Jul 2008 22:46:18 GMT

TripAdvisor traveller rating: 0 of 5 stars

While I am happy that this guest found our location convenient, I am concerned that they did not fully enjoy their visit with us. As I have stated before, it is our goal to satisfy every guest who...

Great Room Great Price

NewEnglander040, Massachusetts — Mon, 23 Jun 2008 17:34:58 GMT

TripAdvisor traveller rating: 5 of 5 stars

After reading a few reviews on AAA I was sceptical but found that I had no reason to be! The room was great, clean, much bigger than I expected, had the one ammenity I love-a sink both inside and...

Owner response

A TripAdvisor Member, Charleston — Sat, 28 Jun 2008 14:46:31 GMT

TripAdvisor traveller rating: 0 of 5 stars

I would like to thank this guest for their review. We always appreciate feedback, be it positive or negative, as it helps us fine tune our operation. We will look into upgrading our towels during this...

Great stay

Lightcarmel2, Columbia, SC — Sat, 21 Jun 2008 01:38:06 GMT

TripAdvisor traveller rating: 5 of 5 stars

Went to Charleston for a 2 day family orientation at the College of Charleston. I took my daughter, son and my daughter's best friend. I booked this hotel based upon the great reviews on tripadvisor,...

Owner response

A TripAdvisor Member, Charleston — Mon, 23 Jun 2008 18:23:16 GMT

TripAdvisor traveller rating: 0 of 5 stars

I would like to thank this guest for their kind words. It is our goal to make every guests visit to Charleston a wonderful one. It will please my staff to learn their hard work is being noticed.

Delightful & Quaint

SuitcaseJunkie, New York City — Thu, 19 Jun 2008 19:40:38 GMT

TripAdvisor traveller rating: 4 of 5 stars

I don't know where some of the less-than-wonderful reviews are coming from, but as a frequent traveler to Charleston, I'd have to say that I love this hotel! The prices are amazing for a property with...

Owner response

A TripAdvisor Member, Charleston — Mon, 23 Jun 2008 18:37:18 GMT

TripAdvisor traveller rating: 0 of 5 stars

It is always such a pleasure to know that our efforts are being noticed. I would like to thank this guest for posting their review and for having such nice things to say about our property.