TripAdvisor Reviews - Sierra Suites Feed

Third stay at this hotel

EVGR, Petersburg PA — Sat, 03 Jan 2009 22:52:05 GMT

TripAdvisor traveller rating: 5 of 5 stars

This is the third time we have stayed at this hotel and again were not disappointed! The staff is very nice and the rooms large and clean. The continental breakfast is good and service is fine. Some...

Adequate...

dojodan, Phoenix, AZ — Wed, 10 Sep 2008 03:52:18 GMT

TripAdvisor traveller rating: 3 of 5 stars

I stayed here on business this week and I had heard that this was basically the best business/budget hotel in Sierra Vista. I suppose because of that and reading some of the reviews I thought that...

Sierra Suites Fan

ZonaTripper, Alaska — Sun, 27 Jan 2008 04:53:18 GMT

TripAdvisor traveller rating: 4 of 5 stars

This was our third stay at Sierra Suites and another great one. I've always been pleased with the rooms and service. This time we had a double queen..the room was big! The beds were...

Unhappy with Sierra Suites

tripforwork, Iowa — Thu, 10 Jan 2008 02:46:29 GMT

TripAdvisor traveller rating: 1 of 5 stars

I booked rooms at Sierra Suites after reading the reviews. Unfortunatly my experience was very poor and want others to know. The second night there I placed my request for a wake up call, and the...

Owner response

A TripAdvisor Member, California — Thu, 10 Jan 2008 18:48:18 GMT

TripAdvisor traveller rating: 0 of 5 stars

We are so sorry that you did not enjoy your stay with us. As you can see from the other reviews, we do work very hard to provide excellent service. We've reviewed our records on your behalf and we...

Best place in town

scrapsuzy, Peachtree City, Georgia — Tue, 08 Jan 2008 02:34:15 GMT

TripAdvisor traveller rating: 4 of 5 stars

Based on reviews here, we chose this hotel. After driving around town, we decided we had the best place in the area. Everything about our experience was pleasant. The staff were very friendly. ...

Pleasant stay

MistyWisconsin, wisconsin — Thu, 27 Dec 2007 15:13:15 GMT

TripAdvisor traveller rating: 4 of 5 stars

We traveled to Sierra Vista for a wedding. The staff was friendly . We enjoyed the free breakfast every morning and then were off for the day. The beds were not the most comfortable, but for our 4...

Owner response

A TripAdvisor Member, California — Thu, 10 Jan 2008 18:14:08 GMT

TripAdvisor traveller rating: 0 of 5 stars

Misty from Wisconsin - We are so happy you enjoyed your stay with us! We strive to provide outstanding service to all guests who visit. You had noted an issue with the beds. We are assuming you...

friendly people, nice rooms

mruddyduck, adirondacks, ny — Sat, 08 Sep 2007 04:00:00 GMT

TripAdvisor traveller rating: 5 of 5 stars

I can't wait to return to this hotel. Our stay did start on a bad note when we were told that they did not have the room we had booked with two beds (disadvantage to online booking), but the front...

Bad Management

armyOfficer, Dallas — Sun, 12 Aug 2007 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

Some years ago, I had an extended stay at this hotel and was looking forward to another extended stay. However, the hotel is now under new management. Here is the problem I experienced with...

Owner response

A TripAdvisor Member, Sierra Vista — Thu, 27 Sep 2007 04:54:15 GMT

TripAdvisor traveller rating: 0 of 5 stars

Dear 'Bad Management' - as the General Manager of the Sierra Suites, I would like to sincerely apologize again for the problem that you experienced during your stay. Please be assured that we were...

Had a pleasant stay

ejmartin, Chicago, IL — Fri, 18 May 2007 04:00:00 GMT

TripAdvisor traveller rating: 4 of 5 stars

Excellent value. The room was clean and comfortable, the staff friendly. It was in a back section away from the main street and hence very quiet. I would definitely stay there again.

Online policies are outdated, very bad experience

jhi62004, San Diego, California — Tue, 03 Apr 2007 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

I looked for a room through hotels.com for hotels that allowed animals. Sierra Suites came up and was a decent price. We stay in SV quite a bit and always choose the Windermere, but we wanted to try...

Owner response

A TripAdvisor Member, Sierra Vista — Thu, 26 Apr 2007 04:00:00 GMT

TripAdvisor traveller rating: 0 of 5 stars

As the General Manager of the Sierra Suites, I'd like to sincerely apologize for the series of events that you experienced at our hotel, and assure you that it is not the norm. We, in fact, do not...