TripAdvisor Reviews - Best Western Red Jacket Mountain View Resort Feed

Great stay- very food allergy aware!

nhmomof3xy, manchester NH — Tue, 02 Sep 2008 18:38:11 GMT

TripAdvisor traveller rating: 4 of 5 stars

We had a great stay at the Red Jacket! My three children (3, 6 and 11) loved the water park (so did we!)- I just wish it was BIGGER!) THe front desk staff were friendly and very helpful. The rooms...

What a Water Park!

Roxy1963, Boston, Massachusetts — Thu, 28 Aug 2008 02:56:08 GMT

TripAdvisor traveller rating: 5 of 5 stars

My family just recently visited this hotel to get a little R&R and because of the gas prices, didn't really want to travel too far! When we drove up to the resort, we just fell in love with it's...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Wed, 03 Sep 2008 14:24:32 GMT

TripAdvisor traveller rating: 0 of 5 stars

What a great review! Thank you! And what's more - it's all true.

Can't wait to book again

SKMM, MA — Fri, 22 Aug 2008 00:24:47 GMT

TripAdvisor traveller rating: 5 of 5 stars

We booked here last minute after staying one night in a very filthy inn with our 4 year old triplets and a teenage friend. Although I found our stay very pricey we could not have been happier with...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Tue, 26 Aug 2008 19:59:15 GMT

TripAdvisor traveller rating: 0 of 5 stars

The Indoor Pool we had made room for the Kahuna Laguna which has been a great success from the day it opened. Being an indoor facility makes it attractive year round to make anyone's stay in North...

We had a great time!

lvebeachvac, Boston, Massachusetts — Tue, 12 Aug 2008 12:39:28 GMT

TripAdvisor traveller rating: 4 of 5 stars

My family just returned from the Red Jackets Resort. We had a pretty good time. We were there from Friday to Sunday. We were a group of 6, my husband and I, 2 small kids, and my parents...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Mon, 18 Aug 2008 20:50:06 GMT

TripAdvisor traveller rating: 0 of 5 stars

The North Conway area has always been a location with so much to do during all four seasons and with our new Kahuna Laguna indoor waterpark, the area becomes more of a destination then ever! Thanks...

loved it read the review

petersfamily, greenwich, ct — Fri, 01 Aug 2008 00:30:42 GMT

TripAdvisor traveller rating: 5 of 5 stars

had a great stay at the red jacket! I was a little hesitant after reading some of the reviews. The front desk staff was incredibly accomodating, we have 4 kids and needed some extra things in the...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Sun, 03 Aug 2008 21:11:07 GMT

TripAdvisor traveller rating: 0 of 5 stars

We're always happy to hear that we've provided well for our guests needs. Sometimes, when something goes awry, we're happy to have our guests know that we're there for them and that their pleasure is...

waterpark no replacement for original activities at redjacked, Big disappointment!

jccmc, massachusetts — Mon, 21 Jul 2008 01:16:27 GMT

TripAdvisor traveller rating: 3 of 5 stars

I have been going to the red jacket nc for at least 30 yrs., went with my children and now every summer we do a weekend with the grandchildren, and again in the fall. I was happy about the water park...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Tue, 22 Jul 2008 19:13:57 GMT

TripAdvisor traveller rating: 0 of 5 stars

Many changes have recently occurred at Red Jacket Mountain View Resort & Spa. Certainly the water park has been our biggest. The future may bring more changes and or the return of some of the old...

Still a great hotel, but thumbs down for Kahuna Laguna

Tinamagina, Beverly — Sat, 19 Jul 2008 15:35:01 GMT

TripAdvisor traveller rating: 3 of 5 stars

My family has been staying at the Red Jacket for awhile. It is a lovely hotel in a great location. Good, basic, clean servicable rooms, lovely views, helpful staff, etc. The outdoor pool is...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Mon, 28 Jul 2008 23:11:34 GMT

TripAdvisor traveller rating: 0 of 5 stars

Thank you for your kind words. Rest assured we are always working to adjust our formula to best serve our guests. As a matter of fact, we have revised our rates and access rules to Kahuna Laguna...

worst hotel experience ever!!

chubbs1, new hampshire — Tue, 15 Jul 2008 15:59:08 GMT

TripAdvisor traveller rating: 1 of 5 stars

Extremely rude staff (front desk, and water park). Housekeeping sub-par, And did not hesitate to steal change placed on the rooms table. Most of all me and my wifes vacation was ruined by a...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Tue, 22 Jul 2008 19:36:51 GMT

TripAdvisor traveller rating: 0 of 5 stars

We apologize for any confusion or misunderstanding. We pride ourselves in hiring the best people in the hospitality industry. We hope you give us another chance to prove ourselves.

Too expensive!

mont93, Montreal, Canada — Fri, 11 Jul 2008 14:47:59 GMT

TripAdvisor traveller rating: 2 of 5 stars

Stayed at this property for 3 nights and was extremely disappointed with the front desk person who checked us in. Instead of greeting us with a "Hello" or "Welcome, she asked for my name. We also...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Mon, 14 Jul 2008 22:30:33 GMT

TripAdvisor traveller rating: 0 of 5 stars

We apologize for any difficulties you had with your stay. Ever since we opened Kahuna Laguna in February of 2008, the majority of our guests come to enjoy it. Our staff naturally mentions it to all...

Just Okay, Not Great

magrogVermont, vermont — Mon, 26 May 2008 21:03:30 GMT

TripAdvisor traveller rating: 2 of 5 stars

The resort was not as impressive as it is pictured on the website. It's not all that clean, and a bit second-rate. The indoor water park was very dark, humid and LOUD. In addition to the noise of...

Owner response

A TripAdvisor Member, Red Jacket Beach Resort — Wed, 02 Jul 2008 18:17:29 GMT

TripAdvisor traveller rating: 0 of 5 stars

We are constantly looking to improve our facility and appreciate your remarks.