TripAdvisor Reviews - Holiday Inn Express - Waterbury Feed

Terrible Service

busione, Connecticut — Wed, 05 Dec 2007 00:01:55 GMT

TripAdvisor traveller rating: 1 of 5 stars

I was disappointed to see that the familar faces are all gone in this hotel. I have been a guest for several years and liked that this hotel felt like a home away from home. My room was clean, but the...

Good Stay

mrjump25, Philadelphia, Pennsylvania — Fri, 19 Oct 2007 02:53:06 GMT

TripAdvisor traveller rating: 3 of 5 stars

I am a priority club member and I stay at Holiday Inn's on a regular basis. This Holiday Inn is currently in renovation but it is still fine. The carpet in the halls in dirty and stained but the...

It Was Fine

Road_Maven, Long Island — Tue, 09 Oct 2007 00:17:11 GMT

TripAdvisor traveller rating: 3 of 5 stars

Stayed here the other night. It was fine. The rooms were clean and the beds was comfortable. It is what you would expect a Holiday Inn Express to be, nothing more and nothing less. It is located...

Poor Customer Service

plumblossom, Michigan — Sat, 01 Sep 2007 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

I was very dissapointed in the customer service provided at this hotel. After checking in, I went up to my room and found the bathroom had not been cleaned. I went back down to the front desk and...

Overnight Stay Was Enough

lopo147 — Mon, 25 Jul 2005 04:00:00 GMT

TripAdvisor traveller rating: 2 of 5 stars

Stayed here overnight on July 22, 2005, to take a break from a long drive. Although the staff person (never saw more than one at the same time!) was pleasant and efficient, I found that the rooms...

Stayed here for 2 weeks - April/May 2005

fresch, Manchester, UK — Sat, 25 Jun 2005 04:00:00 GMT

TripAdvisor traveller rating: 4 of 5 stars

I have stayed in this hotel on 2 or 3 previous occasions, when it was the Quality Inn. I have usually stayed here for 2 weeks at a time, so can give a good overall indication of the standard to be...

Helpful staff, pleasant room, convenient location

Berkshires_Guy, Massachusetts — Wed, 20 Apr 2005 04:00:00 GMT

TripAdvisor traveller rating: 4 of 5 stars

My wife and I attended a Alison Krauss concert at the nearby Palace Theater. Turned out that it was an easy walk to the Theater from the Holiday Inn Express. Staff very helpful in giving directions....

Excellent hotel!

A TripAdvisor Member — Tue, 05 Apr 2005 04:00:00 GMT

TripAdvisor traveller rating: 5 of 5 stars

I stayed with my wife and baby at this nice hotel. The staff could not have helped me enough and were just so accomodating. We came to Waterbury to see a play at the palace theater which was great. We...

Happy Customer

A TripAdvisor Member, New York, NY — Thu, 19 Aug 2004 04:00:00 GMT

TripAdvisor traveller rating: 5 of 5 stars

Arriving at the Holiday Inn Express my first impressions were the clean lobby, and the woman at the desk acknowledged me with a friendly smile when i walked in the door. I really enjoyed the breakfast...

Poor service

GoHerd, Columbus, OH — Mon, 26 Jul 2004 04:00:00 GMT

TripAdvisor traveller rating: 1 of 5 stars

This hotel is a renovated Comfort Inn in Waterbury. Staff is very rude. Tried to check in at 12:00 pm, there were rooms clean but they wanted 1/2 day rate if I checked in before 3:00. I am a...