TripAdvisor Reviews - Crystal Inn Feed

watch your charge card account

darkangelinsatin, pa — Tue, 21 Oct 2008 01:42:23 GMT

TripAdvisor traveller rating: 1 of 5 stars

chose to stay here because it is pet friendly and it seemed nice . i have one pet very calm and clean . not issues with bathroom use or chewing. but when i get home i call my account and i get a...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 16:58:43 GMT

TripAdvisor traveller rating: 0 of 5 stars

We truly are a pet friendly property . Unfortunately, the hotel does not recall ever having this experience with this guest, especially to the level of bringing in a lawyer to rectify. We try our...

Injured at the Crystal Inn

Ouchmytoenwallethurt, Casper Wyoming — Tue, 21 Oct 2008 01:22:32 GMT

TripAdvisor traveller rating: 1 of 5 stars

My husband, myself and our two Boston Terriers checked into the hotel on Oct. 5th of this year. We went to the pool and the weight room. When getting off the eliptical stair stepper I caught my toe...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 17:08:43 GMT

TripAdvisor traveller rating: 0 of 5 stars

This was an unfortunate incident that did happen at the hotel to a frequent guest. This guest was charged a damage fee due to a pet incident. However, as soon as the guest contacted the general...

Nice hotel

cadeco, Como — Tue, 19 Aug 2008 17:41:48 GMT

TripAdvisor traveller rating: 3 of 5 stars

We stayed in this hotel for one night. Our room was very spacious and well furnished. Beds were big and comfortable, all was clean. Unfortunately a.c. was very noisy. A bad mark: we had to wait for...

Never stay here again!!!!!!!

otec649, Nebraska — Wed, 13 Aug 2008 21:56:22 GMT

TripAdvisor traveller rating: 1 of 5 stars

We have stayed at this hotel numerous times as it was convenient for us when flying out of DIA. In fact we stayed there on Aug. 4, 2008 and made reservations to stay when we returned from a trip with...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 17:13:42 GMT

TripAdvisor traveller rating: 0 of 5 stars

It is law that a child must sit in a child restraint seat while being transported. Due to limitations in vehicle space and the variety of children's sizes, the hotel does not supply these seats. It...

Old and run down

marta02, Tacoma — Mon, 30 Jun 2008 02:52:16 GMT

TripAdvisor traveller rating: 1 of 5 stars

I stayed at this property with my family last weekend. We checked in to only be told later that they had to turn off the water. for most of the night. After spending most of the night without water...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 18:13:13 GMT

TripAdvisor traveller rating: 0 of 5 stars

During this guest's stay a main water line outside the hotel broke. Due to this, there was no water into the hotel. The General Manager, understanding the inconvenience of no water, purchased cases...

Cold and wet in Denver

IowaNeedavacay, Iowa — Thu, 19 Jun 2008 14:26:25 GMT

TripAdvisor traveller rating: 1 of 5 stars

Denver was my connecting flight city and the plane had engine troubles. My co-worker and I were told when we arrived in Denver at 9PM that we would be there until 10:30 AM. We did not get our free...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 18:18:12 GMT

TripAdvisor traveller rating: 0 of 5 stars

During this time we were having diffifculties with our shuttle service because we did share it with other hotels. Particularly at night, when airport accommodations was placing distressed passengers,...

Decent Value Semi-Near the Airport

Karras, Minneapolis, Minnesota — Wed, 18 Jun 2008 19:45:18 GMT

TripAdvisor traveller rating: 4 of 5 stars

We chose this as our Denver-area lodging because it was reasonably close to the airport, was accessible to main highways, and it had a fair amount of amenities for a reasonable rate (first booked @ US...

Great Place!

famtrav4us, Ooltewah, Tennessee — Fri, 06 Jun 2008 02:15:55 GMT

TripAdvisor traveller rating: 5 of 5 stars

This was a great place for us to spend the night. Our room was very clean. The breakfast was great. My only complaint would be the shower... not enough pressure with the type of shower head. We would...

Airport shuttle to/from hotel now takes longer

Jimsreview, MA — Mon, 26 Nov 2007 00:56:49 GMT

TripAdvisor traveller rating: 4 of 5 stars

I have stayed at the Crystal Inn in Aurora CO a few times. Hotel is clean well kept and has a terrific full breakfast. Usually staying at the end of a trip because of how close the hotel is to the...

Owner response

A TripAdvisor Member, salt lake city — Wed, 29 Oct 2008 18:20:48 GMT

TripAdvisor traveller rating: 0 of 5 stars

This used to be true because we shared shuttle with other hotels. However, we now have our own shuttle, which provides transportation only for Crystal Inn guests. The service is much better at...

Not bad

3hour_tourguide, Syracuse, Utah — Mon, 02 Jul 2007 04:00:00 GMT

TripAdvisor traveller rating: 3 of 5 stars

My family & I stayed at the Crystal Inn while driving through Denver. It is pretty close to the airport & they do have shuttle service (I did not need to use so I can't comment on that). The staff at...