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The Moorings Yacht Club Hotel
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3.0
#6 of 12 hotels in Road TownLocation
Cleanliness
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Value
Finding an ideal quiet hotel in Road Town does not have to be difficult. Welcome to The Moorings Yacht Club Hotel, a nice option for travelers like you. The Moorings Yacht Club Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free internet access is available. The hotel offers room service, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking. The Moorings Yacht Club Hotel puts the best of Road Town at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Taxi service
Meeting rooms
Body wrap
Gift shop
Wifi
Outdoor pool
Coffee shop
Restaurant
Poolside bar
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Waxing services
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Dry cleaning
Laundry service
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Room features
Air conditioning
Refrigerator
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Bay View
Location
2 Wickhams Cay, Road Town Tortola
Getting there
Good for walkers
Grade: 82 out of 100
82
17 Restaurants
within 0.3 miles
264Reviews7Q+A59Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
Several things were disappointing. First, the walls were crumbling and mold was on several walls, my bathroom had water on the floor (a lot of water), the curtains were stained and did not close all the way. I was traveling as a single but with friends and staying in this room I did not feel safe as all someone had to do was look in my sliding door. For the amount of money they charge I think they can do much better! Will never stay there again.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TUI Marine, Owner at The Moorings Yacht Club Hotel
Responded 18 Dec 2022
Thank you for bringing your concerns to our attention. We appreciate your feedback & apologize for the inconvenience. We want you to know that this is certainly not up to the standards we hold ourselves to. Please email customer.care@thlmarine.com, or call +1 (727) 614 7605, with your contact information and number for further investigation.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Moorings Mariner hotel was such a disappointment! We arrived after a long journey and while the hotel and rooms are fine, the service was horrible. The restaurant was particularly slow and food and cocktails were the worst in the BVIs. One bright spot was the spa and the shower areas. Once aboard the boat, everything with the Moorings service was excellent.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Right on the marina which is the only plus.
Fast check in but the guy didnt even help with the bags! Our room was on a second floor (stairs) and we had kids!!
Room are big. Mattress horrible, too soft which sends you to the middle! The bed only had an inside cotton blanket so we had to ask for bigger blankets.
7:10 am drilling in the building… Really???
Looking fwd to be on the charter right away!!
Fast check in but the guy didnt even help with the bags! Our room was on a second floor (stairs) and we had kids!!
Room are big. Mattress horrible, too soft which sends you to the middle! The bed only had an inside cotton blanket so we had to ask for bigger blankets.
7:10 am drilling in the building… Really???
Looking fwd to be on the charter right away!!
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Ask for first floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel operated by the Moorings at their marina did not respond for a week to my requests for availability and room rates.
I called, sent emails, and completed an online request.
In phone conversations, each time (4 days in a row) they said to call back "tomorrow" and they would have someone call me. That didnt happen.
A response to an email or online request came one week later and did not give me a rate for the specific dates and room I requested...... only the same information on the website with a range of $100 stating contact us for specific dates.
I have not experienced such poor communication, especially from a large well known company. We were considering charting a sailboat with them, but this experience definitely confirms they are not dependable.
I called, sent emails, and completed an online request.
In phone conversations, each time (4 days in a row) they said to call back "tomorrow" and they would have someone call me. That didnt happen.
A response to an email or online request came one week later and did not give me a rate for the specific dates and room I requested...... only the same information on the website with a range of $100 stating contact us for specific dates.
I have not experienced such poor communication, especially from a large well known company. We were considering charting a sailboat with them, but this experience definitely confirms they are not dependable.
Read more
Date of stay: February 2020
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Climber38711307248, Manager at The Moorings Yacht Club Hotel
Responded 2 Mar 2020
Dear Guest, I am sorry the communication with us was not at the exceptional standard in which we operate. One of our knowledgeable Vacation Planners can assist you with your questions regarding the Mariner Inn. For future reference please reach out to us at (888) 952-8420, we are happy to assist you any way we can.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a queen room and received 2 single beds. No hot water in our room and mold growing on the ceiling in the bathroom. Advised the front desk of our problems and they assured us we would be compensated. Never heard from anyone. For the price paid this place is a total rip off.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Moorings Mariner hotel was disappointing for the money and location. We stayed here prior to boarding our charter. The bar service was very slow. The restaurant was nice and service was good given how crowded it was. Unfortunately the gal getting us our drinks kept messing up the order. Food was delicious and hot. Key lime pie was good. There is an excellent coffee shop on site.
The rooms are in need of an update.
If you need a place to stay before a charter this is a suitable location. Suggest you try one of the local restaurants as there are a few good ones just a short cab ride away.
The rooms are in need of an update.
If you need a place to stay before a charter this is a suitable location. Suggest you try one of the local restaurants as there are a few good ones just a short cab ride away.
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Date of stay: March 2022
Value
Service
Sleep Quality
Room Tip: 2nd floor locations are better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The check-in process and check-in staff (Sharan) was great! Room was very comfortable and clean. Bar and pool leave a lot to be desired. Couldn't get certain drinks (bartender indicated she didn't want to make it). Took order for apps and never got the food (but was charged). Eventually came after the meal. Service slow and not good. Pool was dirty and there were never any pool towels. Restaurant staff was good (only had breakfast buffet which was good).
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serviceable at best. Stayed before our charter the next morning. The best attribute is the convenience as it’s right at the Moorings marina.
Our room was clean and that’s all I cared about.
Shower was pitiful. Cold and just a dribble like an old man with prostate issues. I mean literally a cold dribble. Barely enough water to get cleaned up.
Would I stay here again? Yes because it’s right where I need to be for my charter. Will I enjoy it? I’ll tolerate it because I’ll get a better shower on the boat.
Our room was clean and that’s all I cared about.
Shower was pitiful. Cold and just a dribble like an old man with prostate issues. I mean literally a cold dribble. Barely enough water to get cleaned up.
Would I stay here again? Yes because it’s right where I need to be for my charter. Will I enjoy it? I’ll tolerate it because I’ll get a better shower on the boat.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mariner Inn has long been the stopping off point for me and my crew when we charter boats from The Moorings in Road Town, Tortola. The focus for us is really to get onto the boats and start sailing. But there is usually a day or so before boarding the boat and a day or so after disembarking before our flight schedules sync up. So The Mariner Inn has always been the hotel of choice, primarily becasue it is right there at the marina where the boats are. The whole complex is run by The Moorings and its people are courteous and kind. But the rooms themselves aren't anything outstanding. You're not staying at a "resort" really. But believe me, having a room for some of the nicer amenities (you know...like a flushing toilet, a shower with minimal water pressure, air conditioning and a large bed to spread out on) can make a big differnce when you've arrived in port after a few weeks on the water liveing on a sailboat.
So I wouldn't recommend this place for a "destination" vacation. But it's a fine place to stay for a few days when you're passing through. The beaches newar Road Town aren't what you would think they would be in the BVI. For that you have to go around to Cane Garden Bay, Long Beach or elsewhere. Ifyou're looking for nice beaches try Jost Can Dyke. If you're looking for a destination vacation spot, try The Bitter End Yacht Club on Virgin Gorda (a nearby island). It's very romantic and a great place to relax and enjoy life.
Hope this information helps.
So I wouldn't recommend this place for a "destination" vacation. But it's a fine place to stay for a few days when you're passing through. The beaches newar Road Town aren't what you would think they would be in the BVI. For that you have to go around to Cane Garden Bay, Long Beach or elsewhere. Ifyou're looking for nice beaches try Jost Can Dyke. If you're looking for a destination vacation spot, try The Bitter End Yacht Club on Virgin Gorda (a nearby island). It's very romantic and a great place to relax and enjoy life.
Hope this information helps.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Mariner Inn is the place to stay if you are chartering a boat from the Moorings in Roadtown. We just returned from a sailing trip through the BVI’s, beginning and ending at The Mariner Inn. The bed was comfortable, a/c worked, the buildings and grounds seemed to be in good care and the staff appeared attentive. We tried “nicer” hotels on St. Thomas, but they were not worth the hassle getting to / from the boat. Because of its convenience and cleanliness, we will stay here again when sailing. I would not recommend this hotel to non-sailors. I do recommend obtaining provisions from the local supermarket approximately half-a-mile from the Moorings. It offered us more variety and better prices.
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Date of stay: July 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
moorings-mariner hotel road town
LOCATION
CaribbeanBritish Virgin IslandsTortolaRoad Town
NUMBER OF ROOMS
44
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingTHE MOORINGS YACHT CLUB HOTEL - Reviews (Tortola/Road Town)
Frequently Asked Questions about The Moorings Yacht Club Hotel
Which popular attractions are close to The Moorings Yacht Club Hotel?
Nearby attractions include Aromas Cigar & Martini Bar (0.2 miles), Diamonds International Tortola (0.2 miles), and Infinity Jewelry Tortola (0.3 miles).
What are some of the property amenities at The Moorings Yacht Club Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at The Moorings Yacht Club Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Moorings Yacht Club Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Moorings Yacht Club Hotel?
Conveniently located restaurants include The French Deli & Gourmet Shop, Charlies, and Trattoria Roma BVI.
Are there opportunities to exercise at The Moorings Yacht Club Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at The Moorings Yacht Club Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to The Moorings Yacht Club Hotel?
Many travellers enjoy visiting Callwood Rum Distillery (2.9 miles).
Does The Moorings Yacht Club Hotel have any great views?
Yes, guests often enjoy the ocean view available here.