We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Hotel De La Soledad

avatar-imageavatar-imageavatar-image
Traveller (552)
Room & Suite (133)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#3 of 78 hotels in Morelia
Location
Cleanliness
Service
Value
Travellers' Choice
Espléndido edificio colonial del siglo XVII decorado con una vasta colección de obras de arte, pinturas y muebles antiguos.Modernas y Encantadoras habitaciones decoradas con finos detalles de mármol ,onix, madera y cantera, conservando su esencia colonial.Galardonado por tener uno de los patios coloniales más hermosos de la antigua Valladolid. Ubicado en el corazón del centro histórico de morelia, cerca de los atractivos más representativos de la ciudad.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Walking tours
Taxi service
Banquet room
Meeting rooms
24-hour security
Valet parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Baggage storage
Concierge
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Room service
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Quiet
Charming
Languages Spoken
English, Spanish
573Reviews10Q+A59Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 408
  • 109
  • 24
  • 14
  • 18
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
rfizz wrote a review Jan 2024
29 contributions5 helpful votes
Hotel's Favourite
This is one of the most beautiful hotels I have ever visited. It is an old stone convent, beautifully restored. If you don't stay here, you should at least come and have a meal or drinik or just view the beautiful open air courtyard. Our room was modern and huge, with 20 foot ceilings and stone walls. The bathroom was large and modern. I would give this hotel 5 or more stars except for a few issues. The thermostat was in English (temp in celsius), but it was still difficult to operate. Given the stone walls, there are few electrical outlets. This was not a problem for us, but would be with more than two people. The closet was huge, but there wasn't much drawer space. On one of the two nights there was a bad smell in the room, possibly emanating from the shower drain.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: The breakfast area was cold on January mornings so bring a sweater or jacket. An easy walk to the...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 18 Jan 2024
rfizz, muchas gracias por su amable comentario y calificación, aquí en el Hotel de la Soledad y en nuestro restaurante Marogui estamos comprometidos con la excelencia en la calidad y servicio, contamos con los más altos protocolos para que ustedes los clientes y huéspedes se sientan totalmente atendidos como en casa, los esperamos nuevamente en la Joya Colonial de Morelia, Hotel de la Soledad.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michael S wrote a review Apr 2023
New York City, New York11 contributions12 helpful votes
This is a centrally located hotel near the main plaza and cathedral. Check in was easy. The hotel is full service and very pretty. The rooms are comfortable with a comfortable bed and pillows. I would stay here again.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 13 Apr 2023
Ormolu2, thank you very much, we are very happy that you enjoyed your stay here with us, we hope to see you back here very soon, best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jennifer B wrote a review Mar 2023
Quadra Island, Canada36 contributions5 helpful votes
World class, elegant, with comfortable beds, high thread count sheets and the most beautiful bathroom on earth. Breakfast was beautiful, and eating in such an enchanting dining room makes one feel a bit like royalty. But what guests really want to know about Hotel Soledad, is how lovely their customer service is. On tour, one of my guests became very ill. The hotel staff responded immediately, with extra towels - and when things didn’t improve, called a doctor to come in the middle of the night. By morning, the guest was still very ill, and it became evident that she needed to be hospitalized. The hotel was so gracious in handling all details, having the room cleaned, and assuring my guest and her friend that they were in safe hands. The hotel staff attended the room immediately, and moved the luggage into a new room, for my other guest (her friend who stayed to help her). They also called the ambulance and sent the guest to the best hospital in Morelia, knowing she would be checked in immediately without any fuss or complicated details. I was called to the front desk, as the tour leader, and the managers phoned to assure me that my guests were in excellent hands, and that if they needed anything, they shouldn’t hesitate to ask. The manager, Francisco, asked for the contact info for the sick guest and her friend, and reached out to offer assistance. This kind of attention to care was unexpected, but so appreciated. As I had other guests on my tour, we had to depart that day, and it was a huge relief to know that these two guests were very well taken care of. Thankfully, they both caught-up with our group, and reported such gratitude that we had been at such a professional and classy hotel. Thank you to all of the staff of Hotel Soledad, especially Francisco, the front desk and housekeepers who made sure my guests were comfortable during such a stressful time.
Read more
Date of stay: February 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 13 Mar 2023
coppermoon76, thank you very much, all the staff here at Hotel de la Soledad are very very happy to hear this, we work very hard everyday in order to be the best hotel in the beautiful city of Morelia, all our staff is completely commitment with the relaxation and security of all our guests, we are very thankful with you about this great comment, we hope to see you back here very soon, have a wonderful day.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Barry wrote a review Dec 2022
Los Angeles, California5 contributions
First, let me start this review by saying that this is truly a world-class hotel and one of the best in Mexico. The owners have done an amazing job of renovating this property, the staff is wonderful and we really enjoyed coming to the property, once again, during the Christmas season and seeing the beautiful and elaborate Christmas decorations. The food and service in the restaurant is absolutely excellent and we would put this on par with a top historical hotel in Europe. Now, Let’s discuss the one big error that is not in the hands of the management team. If you use Expedia, that charge is not to be added to the hotel bill. Expedia specifically tells hotel owners the following: “Expedia or other similar OTAs send a reservation to your property management system, Expedia will subtract beforehand the commission amount from your nightly rate, so that if the rate on your own website is at $100 a night, and the rate on the reservation is only $70 a night, a 30% commission rate applies. The commission is not to be borne by customers.” I tried to book directly with the hotel; however, they did not reply to seven or eight email messages and that, in itself, is another problem. Owners, you’re doing yourself a disservice to run such a fine luxury establishment and blow it on this one issue which I took up with the manager on duty and reception and he, very politely and professionally, told me that his hands were tied by you, the owners. Please fix this and allow us to give you the five stars you deserve!
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 29 Dec 2022
Hello Barry123_13, we are so thankful about your kind comments, we are very happy to know that your stay was as you imagine, we are going to work very hard on the topics you told us and be sure that the owners are going to know this situation, we hope to see you back here very soon, have a wonderful weekend and have a great New Year's Eve.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bland wrote a review Dec 2022
San Miguel de Allende, Mexico8 contributions1 helpful vote
Exceptional property right off the main plaza. Incredible service from the moment you exit your car. Comfortable, large clean rooms, incredible setting around a courtyard with singing birds and beautiful fauna. Breakfast was amazing in the courtyard garden. Will never stay anywhere else when in Morelia.
Read more
Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 31 Dec 2022
Nomad23923027801, thank you very much, we are very happy that you enjoyed your visit here at Hotel de la Soledad and Restaurante Marogui, we hope to see you back here very soon, best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
From Boise, To wrote a review Nov 2022
Boise, Idaho23 contributions8 helpful votes
+1
Some of the best customer service you will find. From the valet at the front entrance, to the front desk, to the restaurant to the house cleaning crew. Everyone was great. Our host at meals, David, was very friendly and informative about the food and drink options. Everyone at this hotel cares about making your stay perfect. The hotel is just 1/2 a block off the main plaza and walking distance to lots of restaurants and shops. The valet parking makes getting in and out simple. Highly recommend this hotel for your stay.
Read more
Date of stay: November 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
durango7 wrote a review Nov 2022
Chicago, Illinois25 contributions13 helpful votes
+1
My wife and I have stayed here 3 times since 2019 and we have immensely enjoyed each stay. When you walk through the front gates and enter the courtyard it puts a smile on our faces because it is just so beautiful here. The rooms are very elegant and the staff are so friendly and helpful. Our favorite server is David. He makes you feel welcome especially when he knew I speak very little Spanish so he told me he understood English and also spoke very good english.
Read more
Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: It is good to know some basic Spanish, also directly across the street is a little tour guide...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Melissa N wrote a review Nov 2022
1 contribution
The hacienda is in the heart of the city, everything Is walkable. The rooms are gorgeous, very clean and extremely comfortable. There is so much detail in every room. The staff is friendly and very welcoming. Fausto and David were great !!!!
Read more
Date of stay: November 2022Trip type: Travelled with family
Room Tip: Parking is wonderful they have Valet and it is included.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from FRANCISCO NICOLAS BECERRA RAMOS, Promocionar at Hotel De La Soledad
Responded 18 Nov 2022
Melissa N, thank you very much, we are so glad that you enjoyed your stay here with us, we hope to see you back here very soon, best regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
DPMX wrote a review Oct 2022
1 contribution
Excellent Hotel! The best in Mexico! Best service and attention and the most beautiful architecture and decor. We always come here when we visit Morelia. Our server David was great with all his attention on us and kindness. Very profesional as well. Top notch server.
Read more
Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Robert R wrote a review Oct 2022
Mattawa37 contributions39 helpful votes
Very good breakfast and service was great. The atmosphere in the hotel and restaurant is amazing and the heritage in the building is fun to follow. I would recommend staying here and eating at the restaurant very highly. If you are in Morelia be sure to check out the hotel, even just to see the architecture and surrounding area.
Read more
Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Morelia area.
PRICE RANGE
£207 - £240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de la soledad morelia, de la soledad hotel
LOCATION
MexicoCentral Mexico and Gulf CoastMichoacanMorelia
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOTEL DE LA SOLEDAD - Updated 2024 Reviews (Morelia, Mexico)

Frequently Asked Questions about Hotel De La Soledad
Which popular attractions are close to Hotel De La Soledad?
Nearby attractions include Museo Michoacano de las Artesanías (0.3 miles), Museo Casa Natal de Morelos (0.2 miles), and Casa de la Cultura de Morelia (0.2 miles).
What are some of the property amenities at Hotel De La Soledad?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel De La Soledad?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel De La Soledad?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hotel De La Soledad?
Conveniently located restaurants include Restaurante Diego, La Conspiracion de 1809, and Lu Cocina Michoacana.
Is Hotel De La Soledad located near the city centre?
Yes, it is 0.2 miles away from the centre of Morelia.
Are any cleaning services offered at Hotel De La Soledad?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel De La Soledad offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Hotel De La Soledad?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel De La Soledad?
Many travellers enjoy visiting Centro Historico de Morelia (0.4 miles), Museo Casa Natal de Morelos (0.2 miles), and Palacio Clavijero y Biblioteca Universitaria (1.0 miles).
Is Hotel De La Soledad accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.