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Quality Inn Albuquerque East I-40 Juan Tabo Exit

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Traveller (14)
Room & Suite (17)
Dining (1)

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About

#11 of 34 motels in Albuquerque
Location
Cleanliness
Service
Value
A bright and clean hotel with interior corridor and ample parking. Conveniently located next to the I-40 exit entering Albuquerque from East. Now under new ownership and professional management since August 2020.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
24-hour front desk
Express check-in / check-out
Parking
Wifi
Vending machine
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Telephone
Clothes rack
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Budget
Hotel links
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37Reviews0Q+A11Room tips

Reviews
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Arkeith2002 wrote a review Jan 2024
Albuquerque, New Mexico44 contributions28 helpful votes
I stay in hotels well over 100 nights per year. Diamond at IHG, Hilton Honors, Explorist with Hyatt. Usually for business. Traveled to ABQ from Colorado for business. First of the year, trying to cut back on travel costs. So picked this location (in a pretty sketchy area btw). I saw pretty quick why the rate was so good. Arrived around 4:45pm on a Monday.. guy at the desk was nice enough.. but they put a hold on my card for $75 extra (more than the actual room rate!) which I wasn’t aware of until after getting there. I got on the phone with my boss… he was checking to see if I made it safely. I told him the hotel was a bit sketchy.. he asked where it was, I said “Juan Tabo & I-40”. Her immediate response was “ooof I don’t think that’s a very safe area, why didn’t you stay at the Hyatt Place Uptown or Holiday Inn Express close by?” I said it was first of year and saw an email that we should try to cut back on travel costs (being a good soldier). He said “well sure, but not cut back so much that you’re in a place like that”. The room itself wasn’t that bad. I’ve stayed at worse. Did see some questionable clientele around the property & nearby. It was a basic Quality Inn. For a decent price. It was when I was needing to extend my stay that things tanked. Around 11:00am, checkout time, I noticed my card wouldn’t have enough to probably cover the second night, especially if they did ANOTHER $75 hold. So I called the hotel (I was at work) and let them know I’d be there in a little while to take care of the 2nd night’s stay. No problem, I was told. I arrived back at the room around noon, for lunch.. since I had to make sure I’d have enough on the card on file to cover the second night, I went ahead and did a a transfer between bank accounts. Typically takes 45 minutes or so. A few mins later, I get a loud, long knock at the door. Not sure if it was the manager or not…. But she was pretty rude. Doing business with the public for over 20 years, it takes a lot to get me to push back on anyone. She said they needed payment. I said I’d be down there in a bit. “Well it’s already after 12” (Most Choice Hotels give you a 2pm checkout if you’re a Choice Member). About 20 mins later, a phone call. “I need you to come down right now”. Mind you, it hadn’t even been 90 mins since regular checkout. I told her I’d be down as soon as I could. Could be as little as 5 mins. “OK you have five mins”. By this time, I was getting pretty fed up.. and began packing up in case they kept being rude. I even called the front desk a few mins later and told them I’d be down in ten minutes. Just as the transfer showed it’d completed and they could run that card again, i get another knock. It’s the same woman… I politely said hi.. she said “if you can’t get down to pay for this second night, I need you to leave.” That was the very last straw. I told her that I was leaving. Not because of payment, since I was just leaving to go down on my way back to work, but because of her rudeness. I also said that I would make sure nobody from my company (a major chain) would patronize their location. She didn’t care, of course. She stood there and actually waited while I loaded up a cart. I said that I’d never had been treated this way in all my years in hotels… “well sorry” is pretty much what she said. Anytime I’ve needed to stay another day, and I need to have them use another card for it or need to go in and actually be present to take care of it, I’ve never had issues with any other hotel.. whether it be Marriott, IHG, Hyatt, Hilton, and Choice, they’ve told me to take my time and I could come by after work or whatever. Never have I been told I need to leave a hotel (especially 85 minutes after checkout and they know I’m coming down imminently). I’m sure I could’ve stayed since I was just leaving to take care of it, on my way back to work. But after that kind of behavior, I’m not giving any more money to a property like that. What happened to taking classes on “hospitality management”? I realize this location was a sketchy area and they may want to be careful and be diligent. I’m sure they’ve had certain guests that try to delay and delay as long as possible so they don’t have to leave (never understood why, they’re delaying the inevitable) But this wasn’t that. I obviously wasn’t going to try and “put one over on them” when I’d kept the front desk updated on what was going on. Plus I was wearing my company nametag. Yeah I’m sure someone from a major company in on business is going to try and avoid paying 😒 I called my boss as I was loading up my stuff (with the same person just standing and watching creepily!) about what had transpired. He was shocked… told me to always go to Holiday Inn Express, Hyatt Place or Hampton… My boss asked me to get this woman’s name. I asked, she said Allie Sosa. My supervisor told me he was going to call the property and inform them that they lost any future business from the company (not that many stay here, I’m probably the first and only lol) and he said he was going to call Choice Hotels main office, too. I don’t expect anything at all to change here. This is the culture here. Nothing will happen to this property from Choice. And this woman will not even get a talking to about guest service, either. I don’t want her to get fired. I never want to get anyone fired. But she needs additional training. I know these Choice locations can be owned by different franchisees.. and she pretty much put the blame on that.. so things seem to be based on ownership of the specific location, and I’d say this one is one of the “bad eggs” of the chain. Lots of potential… housekeeping was as kind as could be. Don’t know if everyone at the desk is like this (the check-in guy wasn’t).. but this one lady (Allie Sosa) really needs to undergo some actual training in hospitality management.
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Date of stay: January 2024Trip type: Travelled on business
Room Tip: Just go elsewhere. It’s in a questionable area, anyway and there are nicer hotels around the same...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Quality Inn Albuquerque East, Owner at Quality Inn Albuquerque East I-40 Juan Tabo Exit
Responded 1 Feb 2024
Good afternoon, I have evaluated the situation ,and it took me some time to respond . choice hotels take pride on training all of our employees for situations our employees encounter every day, during work hours especially in hospitality, they also train for in hotel policy's that can be different than other hotels depending in the area , most hotels in Albuquerque have the same issues and same policy's in place. By contemplating thoughtfully the issue you encounter, I have come to the conclusion my employee did her job and follow our hotel policy, First Your reservation was reserve with some one else credit card not your name, we can not run a credit card under some one else name , payment for room needs to be done by 11:00am if guest decides to stay, it was 1pm and still no payment I understand you were in contact with our front desk and you told her you where not in the hotel ,When the manager went to go knock you where in the room .I believe your boos and your company have policy's all employees have to follow. like any other place employees have to follow policies, no matter the area the business is in .We have work with our city representatives to make the area safe for our guest. The guest is responsible to pay for the room in time , we don't like to be calling the guest for payment to prevent this types of issues. I was waiting for your boss to call he never did. Best Regards Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Med170 wrote a review Jun 2022
200 contributions48 helpful votes
Hotel's Favourite
Just as expected for Quality Inn. Rooms were clean and staff was friendly. Breakfast was premade breakfast sandwiches, instant oatmeal and cereal. No complaints about our rooms. Only worrisome thing was that back door remains unlocked and does not require a key card for entry at any time. Front door locks at 11:00 pm and no key card access. Check in and out was super easy. You can see the hotel off of I-40, but actual entrance takes you through some apartments and unlit parking lots. Probably would stay again just for convenience and price.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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easyworld wrote a review Oct 2023
Michigan81 contributions45 helpful votes
Comfortable beds, but the niceness stops there. Hotel is dirty and unkempt outside, not a good value for the price. Laundry facilities were broken, and rooms had extremely low toilets .(if you have knee issues skip this place). Motel is 20 min. from several “Breaking Bad” and “Better Call Saul” filming locations. If you need a medical facility while in town, choose ‘PresNow urgent care, NOT the local emergency room.
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Date of stay: September 2023
Value
Location
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Trip type: Travelled as a couple
Room Tip: Good location if you’re a “Breaking Bad” or “Better Call Saul” fan.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Paula C wrote a review Oct 2023
Capitan, New Mexico1 contribution
I needed to book a room for one night and ALL the hotels I usually stay at were booked and Priced way high due to the Balloon Fiesta. I booked at this Quality Inn and was very nervous because I know its neighborhood is a little rough. But to my complete surprise, not only was the price reasonable, but the rooms and facility were clean and staff friendly, and I was super impressed. The bed alone made my stay. It is the most comfortable bed I have slept in, and I travel often. Don't let this gem pass if you are traveling and need a place to rest your head. I never felt unsafe, even with the area and right off of I-40. Clean, Comfortable, and Safe. Highly recommend
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't miss this because the neighborhood is a little rough but this hotel is a gem. Great price,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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diamondlvr7851 wrote a review Jul 2023
Portage, Indiana93 contributions66 helpful votes
The neighbor hood is somewhat seedy, the staff told us to bring in any valuables we had in our car because they had some cars broken into. No security just cameras we were told. Supposedly alot of homeless in the area. I wish we could have cancelled our reservation. Room was so hot when we got to it
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Date of stay: July 2023
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Trip type: Travelled as a couple
Room Tip: Check out reviews before you book.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kat wrote a review Mar 2023
2 contributions2 helpful votes
So I'm not going to slam the motel, the room was clean, the bed comfortable, the pillows were a little to soft for me and the free breakfast was good. They did charge $25.00 for my little dog, plus a $75 deposit. What I will say is traveler BEWARE. What we thought would be a safer place to stay, turned out to be a bad experience. Someone tried to break into our truck overnight, shattering the passenger window and tried to pry open the drivers door, ruining the door handle. All in all we are looking at $3000 worth of damage.
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Date of stay: March 2023
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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itzjusagrl wrote a review Feb 2023
Yuba City, California17 contributions3 helpful votes
This is the second time I have stayed at this particular location in the past few years Its off Highway 40 E, but you have to go past some apartments to get to it which seems a bit strange but don't let that deter you from this wonderful establishment. Traveling back from California to Kansas on Thursday February 09, 2023, we decided to shut down for the evening after hearing the reports of 40E being closed at Clines Corners due to multiple accidents caused by inclement weather. Decided to stay at this Quality Inn again with some of the best prices advertised. During this particular trip it was myself, my husband and one of our adult children. I was greeted by a very nice young man with excellent customer service skills and eagerness to help I didn't catch his name unfortunately. We did have a small snafu with Booking (Not his fault at all, just a timing issue that was resolved I will get more into that shortly) Got our room that was clean and maintained the only issue is the tub was slow draining, but I pulled the plug out and it seemed to resolve itself. The beds were comfortable, the rooms and common areas were quiet. The breakfast options were great with yogurt, waffles, eggs, pastries, juices, coffee and other miscellaneous items. Now let's circle back to the small snafu, if you book 3rd party online in parking lot allow at least 10 minutes to elapse prior to heading in because the "Payment" is in cyber limbo at that point and doesn't show paid so when I went in the very nice young man stated it did not go through, so I paid a second time. So, I spoke with Alexandra the Day Manager the next morning and she too was amazing at what she does, she was quick to resolve the issue and we were on our way again but not before we got to see a couple of roadrunners.
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Date of stay: February 2023
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Room Tip: If booking online 3rd party allow 10 minutes to elapse prior to heading to counter to ensure the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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nightofstars wrote a review Jul 2022
Seattle, Washington11 contributions7 helpful votes
The people here were really very kind. The room had a nice, large, very clean king size bed. We wished we had gotten done at the show we were at earlier to get to sleep in it longer. Almost all of the room was very clean. While the hotel is a number of years old, the rug could use being shampoo'd well - but we were comfortable and felt very safe in the room. This room had good, solid, soundproofing. We booked online for a better price. We're not wealthy at all, so want everywhere to come down more on hotel room pricing. At check in there were 2 individuals, both cheerie and kind that also made check in happen very quickly and effortlessly for us. At checkout the cheerie attitude of Virgina was very bright, kind, uplifting, a good way to start the traveling day out.
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Date of stay: July 2022
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Room Tip: 331 was a good room
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George S wrote a review Feb 2022
Prairie Village, Kansas, United States15 contributions3 helpful votes
What a dump. First room we were sent to the beds were still not made and that was at 6pm. Changed rooms. Dog on our floor started barking. Front desk clerk said he couldn't do anything about it as they were paying guest. To top it off no one asked for our breakfast tickets. 7am of about 12 people eating breakfast about half were clearly homeless with their backpacks or bags.
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Date of stay: February 2022
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Room Tip: never ever stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Quality Inn Albuquerque East, Owner at Quality Inn Albuquerque East I-40 Juan Tabo Exit
Responded 29 Mar 2022
Thank you George for your review. Please understand that we, like everyone else, are having a staffing shortage. This is the reason for your room not being ready, nor to you standards. Regarding the pet in neighboring rooms. All we can do is request the guest to address the issue, which our staff did. We do not have breakfast tickets, however, I do apologize if you felt that some of our other guests were homeless. Thank you again for your review and we look forward to doing better on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vixi007 wrote a review Jan 2022
Las Vegas, New Mexico38 contributions16 helpful votes
We have stayed here numerous times. Usually before or after flight travel. The staff is so nice. Andrea and Annette have always been polite. They are in the process of updating the rooms, and have a new breakfast area that we can't wait to use. Go away COVID!
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Date of stay: January 2022
Value
Cleanliness
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Room Tip: Over all it's in a quiet area. Noise is not an issue.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£56 - £67 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 motel albuquerque east hotel albuquerque, super 8 albuquerque, super eight albuquerque, albuquerque super eight, albuquerque super 8
FORMERLY KNOWN AS
Americas Best Value Inn Albuquerque
LOCATION
United StatesNew MexicoAlbuquerque
NUMBER OF ROOMS
91
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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QUALITY INN ALBUQUERQUE EAST I-40 JUAN TABO EXIT - Updated 2024 (NM)

Frequently Asked Questions about Quality Inn Albuquerque East I-40 Juan Tabo Exit
Which popular attractions are close to Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Nearby attractions include Antique Connection (0.6 miles) and Skate-O-Mania (0.10 miles).
What are some of the property amenities at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Some of the more popular amenities offered include free wifi, free parking, and a business centre.
Which room amenities are available at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Top room amenities include air conditioning, a flat screen TV, and a view of the mountains.
What food & drink options are available at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Guests can enjoy free instant coffee during their stay.
Is parking available at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Conveniently located restaurants include Mr Powdrell's Barbeque House, Weck's, and Olive Garden Italian Restaurant.
Are any cleaning services offered at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Quality Inn Albuquerque East I-40 Juan Tabo Exit offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn Albuquerque East I-40 Juan Tabo Exit?
Many travellers enjoy visiting The Whittlesey House (7.2 miles).
Is Quality Inn Albuquerque East I-40 Juan Tabo Exit accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.