Disappointed from check-in on. We were promised an ocean view, jungle view or poolside view and got a parking lot view. We signed up for a tour with Dragonfly and though we reserved the tour before we arrived, they never callled us and told us the tour was full when we checked on it. Internet service was spotty. Service at... More

Just got back from a week here after a conference. Took our kids, 11 & 14 also. Found all the staff to be very friendly. The rooms were comfortable. We rented a fridge to keep drinks and snacks in. The property was beautiful. The pool is pretty cool, but the ocean water is perfect! The food is very expensive so... More

Make a good deal for $ 150.00 the night for those who reside on the island.; the room was spacious and nicely decorated without being glamorous. The overall service was excellent. The morning buffet a little expensive but top quality. The only thing I did not like was the restaurant at dinner time very expensive and of poor quality. More

My family is from PR and therefore I go almost yearly and have been to many parts of the island and hotels. I do not recommend this "resort." The Cons: They charge you for self parking and an extra resort fee daily making it too expensive for what you are getting (almost 50 dollars a day combined!). They need extra... More

Staying here for a conference. The grounds are beautiful. The rooms need serious updating. The furniture is old and the bed is uncomfortable. The pipes make groaning noises and the hot water turns cold after a few minutes. Hallways always in need of vacuuming. Food selection is okay and pricey. Can get pizza delivered from Pizza Land nearby for a... More

Spent Thanksgiving week there with my wife. The hotel is beautiful, service is very friendly and efficient. Pool was nice and clean. Restaurants were good, especially the main Marbella room, real nice tall grand old dinning room and food was impressive. We both got a massage, massager was very skillful but receptionist was a bit snot. Valet parking was convienent.... More

Hello, my family and I just returned from a 5 day stay in a mountain-view room at the Rio Mar. At first, I was disappointed, as our room opened above a lagoon and looked out over the main drive to the front of the hotel and I was worried it would be loud. Road noise did not bother us at... More

The Wyndham Rio Mar is a large resort located on the beach about 30 minutes from San Juan. We found each and every staff member to be genuinely friendly, helpful and courteous, from the moment we arrived until the moment we departed. The resort features beautiful grounds, two pools including an adults only pool, and is located on an expansive... More

I was so nervous after reading many posts made by ppl claiming this hotel was not good but guess what folks... It is nice! I followed some tips made by previous guests like sign up for the rewards program, request the 7th floor, ask for extra towels, go to the grocery store... The one thing that's not up to par... More