Horrible customer service, I am certain that the person behind the counter did not know how to use the computer. If you book over the internet, print the screen and take it with you. Better yet stay somewhere else that has clean rooms. The best thing about this place is that it was a convenient over-night location for me, however,... More

Spent one night here, took a one bedroom suite. Reasonable price. The room was no less than I expected, clean and comfortable, which is really all I need. If circumstances arose, I would certainly stop here again. I enjoyed the night, and just a short drive to outlet mall and Cookstown for restaurants.

The Motel was dated but clean and kind of charming. The room I was in had been updated recently and seemed like a good deal for the price. The cable only had 5 channels but it had a movie, two news channels and the hockey game. I don't need any more then that. The down side was the smoke smell... More

Tired of driving, we wanted something not-too-expensive. Stopped here. Positives: price was reasonable, $85 for Sat night. Location great (just off Hwy 400). Quiet. Negatives: Room smelled like smoke even though it is a non-smoking room; Room looked dingy - a fresh coat of paint would fix this easily, as well as more lighting. Good Enough: Room may have been... More

Stopped there for the night due to boat trailer problems....Usually motels not being a major chain have a rep of being run down and such....I was with my son and suggested this place when we couldn;t get trailer repaired that night...Lady at the check-in desk was very pleasant at check-in...Told us were we could park our unit for the night... More

I found this motel to be comfortable and its family-owned atmosphere charming. Everything was clean. I asked for a non-smoking room upon check-in and was provided with several options as to its location. The TV and remote worked flawlessly - sounds like a funny thing to say, but too many places I have stayed in have had this basic service... More

Myself and my fiancé travelled to Ontario for our second trip last September. We stayed for three nights in The Westin Harbour Castle before we hired a car and travelled north for a bit of country living where we stayed in Motel 400 in Cookstown, just off Highway 400 and we were more than happy with both. The Westin was... More

The room was like a camp. When we got there we were just happy to sleep. In the morning when we got up I looked at the bed we didn't use and saw a used condom. I reported it and was told that the cleaners celan up after each stay, I guess the cleaner thought someone might wantr to re... More

We arrived at Motel 400 at approximately 11pm on Friday night. When we got there the person in the office gave us the run down of how things worked. He seemed nice enough. He put us in Room 1 next to the office. In the room the window was broken, and it was really cold. The thermostat suggested it was... More