Oh dear what a catastrophe. This place was shambolic for the minute we entered until the day we left. We booked in to the Carlton for the Easter weekend after reading favourable reviews on here. We were left waiting an age at reception which was unmanned and then the girl came out from the bar using bad language...good start. We... more

My friends and I arrived in the afternoon,had to wait in the reception for a while as it was unattended.when booking we had reserved twin rooms.After locating our rooms one of them was a double we then had to wait for ages while this was sorted out.We then went to the bar had a reasonably nice snack.On returning to our... more

My wife and I were treated with our two children to a night at this hotel in Beleek as a Christmas present intending to go over the road and visit the pottery..........unfortunately the Beleek Pottery website hadn't been updated since last year and we arrived 2 days too early for a tour around the pottery. We arrived at the hotel... more

My partner and i stayed here New Years Eve,Using the hotel as our romantic getaway. Room was clean, bed comfortable( a little small) for a double,reception staff were very helpful. There were supposed to be soundproof rooms but we could hear people talking in the rooms below and beside!,a noisy hotel. Toliet didnt flush well and the shower had a... more

I stayed here with my fiance for 1 night. The room was comfortable with a huge bed! The bathroom was lovely and modern. A few more toiletries would have been nice, but it's a minor point. Without doubt the best part of our stay was the evening meal in the hotel's restaurant. It was an a la carte menu and... more

Firstly a note to Jomick regarding the review 'Nice Enough' in May - the miserable middle aged waitress is still there. Before taking our order she told us how dreadful she felt, I wondered if she ever smiled when she was well. I felt very sorry for the people who entered the restaurant at 8.30pm just as she thought she... more

We stayed here because it was so close to the Belleek Pottery Visitors' Centre. The lady at the front desk was very friendly. Dinner in the hotel bar was pretty decent and had a great view of the Erne River right next to the hotel. The room could have used some renovations but it was fine for our purposes. We... more

Hotel was in a scenic spot.The staff on reception were very friendly and nothing was too much trouble. The bedroom was nice - spacious and clean with comfortable beds and had hairdryer, kettle etc. Bathroom was lovely.The staff in the bar were great and the food that we had in the bar the 1st night was really good. We ate... more

Food in both bar and restaurant was very good, good menu, well cooked and well served. Staff pleasant and friendly. Housekeeping could be much improved - dead flies on bedroom floor when we booked in were still there 3 days later! En-suite cleaned every day but clearly the bedroom floors were not vacuumed. Very poor lighting in corridors, could be... more