The hotel and area was just beautiful. The all inclusive drinks were great and so was the service. The snack bar food was real good and the buffet was just descent. But I did not come here to eat. The beach was beautiful and the mountains were amazing. By far the cleanest best looking hotel room ive ever stayed in.... more

This resort has very friendly service staff. The rooms are very nice with 2 flat screen televisions. But, if you want relaxation, this IS NOT the hotel! Every morning the hotel spray the pool area for bugs at 6:30 A.M.!!!!! VERY VERY LOUD! If you complain, they will ask you to pay extra $$ to move up to a higher... more

I'm usually not one to complain. And am pretty much go with the flow but... We had one incident the third night we were there. I won't get into details but here are a few key points. -They only have security cameras in the lobby & the kitchens -The security guard was smirking while being told our story (no laughing... more

My husband and I recently returned from our honeymoon and we were treated very well. We were given an upgraded room on the sixth floor with a lovely view of the pool area and the ocean. The room was huge with a sitting area separate from the bedroom which also had a sitting area and a large balcony. The bathroom... more

My husband and I just returned from our second trip to Puerto Vallarta in 2 years. The first time we stayed at Grand Velas in Nuevo Vallarta, a true 5 star hotel, and also considerably more expensive. We know why now. When we checked in, very few of the workers actually spoke English. We stayed from Friday - Monday. --We... more

We just returned from an eight-day stay. The room was spacious and had a separate sitting area with a couch and chairs. The balcony was large. The food was excellent, both at the breakfast buffet (eggs, meat cooked as you like) and in the restaurants. The service was outstanding at the poolside, in the restaurants, at the front desk, etc.... more

My wife and I recently spent 10 days at this resort and had a wonderful time. The purpose of our trip was to get married, so we had several other guests who were there with us. Overall, everyone agreed that the rooms are amazing. All have been recently updated and you simply cannot go wrong staying here. The food at... more

We stayed @ this hotel for our honeymoon!!! I loved every minute of it! The food was great and the service was awesome! The only complaint I had was the construction @ 6 am. Other than that, I have a fabulous time! Oh, there is a restaraunt across the street with THE BEST FISH EVER!!1 We asked to see a... more

wow just amazing, what hospitality !!!! , we were treated like royalty, food, drinks, entertainment, Mexican Fiesta, Mariachis, Tequila and Beer runs like water there. Rooms where beautiful. Slept like a baby. You all gotta go at least once in your life time. We are going again next year. " can't wait " more