Disorganised and badly managed. Lost our bookings despite contacting hotel three times in advance of our stay. Hotel recommended booking table for dinner at 8.30, yet waited 90 minutes for starter to arrive! Food mass produced and uninteresting. Too many functions taking place on both Friday and Saturday night. Unhelpful staff compaining of being too busy (which they were!). Spa... more

Stayed on a Friday to Sunday offer. Booked on a Super Break deal and this included a three course meal on the first evening and full breakfast. Room was in the School Masters House this is a block of accommodation detached from the main hotel, this is just a minutes walk. The room was lovely, bathroom was large and clean.... more

We have stayed at this hotel on and off for about 14 years since our son was a toddler! We returned last weekend on a brilliant deal with tesco clubcard points and were given our favourite room which is light and airy and has plenty of space for 2 adults plus a 10 and 15 year old!! We have watched... more

It was our first night away from the children for months. We'd booked at the Albrighton because it is part of the Mercure chain and we have had nothing but good experiences with the other Mercures we have stayed at. The pretty photographs on the website were also persuasive. The location is very convenient for Shrewsbury and other local attractions... more

Admittedly we stayed at this once majestic hotel several years ago and were looking forward to a return trip albeit under new [3 years ago] ownership, given the reviews below. First impressions were good, the grounds and outward appearance are good though on closer inspection the buildings are in need of care and attention, more later. Reception is pokey and... more

Our whole stay from arrival to leaving was nothing short of bliss, The staff were all very friendly. Fabulous food,Beautifull room,Loved the spa very clean and relaxing.We have already passed on the hotel details to 3 friends,Looking forward to our next stay. more

Stayed in a 'superior room' under the eaves of the main building. Room was OK but that is all. Made the mistake of going for breakfast one day (despite the £15.95 price). My wife is vegetarian and there was minimal vegetarian choice. However we had toast and tea/coffee to the table and got up to get our cooked part from... more

We stayed for just one night and were given a lovely room overlooking the lake. There was initially some noise from the bar terrace below but this was screened out by the excellent double-glazing. The bed was very comfortable. I would recommend the pool and spa, the very good bar meals and the fantastic breakfast which was the best I've... more

As a newly married couple we started our honeymoon at Albrighton hotel. We were both taken aback by the most wonderfull room we had ever seen. A very warm and freindly welcome by all the staff made our stay the perfect start to married life. We only wish we had booked in for longer. We could not fault any of... more