We recently stayed for three nights - the staff were excellent and made you feel at home. The accommodation although very good spacious and quiet - we felt needed a little love and attention. The accommodation was clean however, for me personally the bed was very hard and a bit lumpy. The breakfast had a good choice and plenty of... more

Went to a wedding reception at this establishment. Would not recommend it. No appeared from management to be welcoming guests to the venue. The wedding ceremony was held in the Conservatory which was "cosy" with the seats very close together although that will always depend on the numbers attending. The fire exit at one end is covered with a plastice... more

Agree with the other reviews...cabins were cold and damp and not at all welcoming but the main house was lovely...why oh why ? this place could be superb if the main house was used. The gentleman who booked us in was pleasant and helpful. I suppose i should have been a little suspicious when he asked what time did we... more

I arrived in the dark, down unlit country roads to an unsignposted house, with a series of "lodges" in the grounds of a warm and welcoming large coutry house. Bizarrely, in the huge, largely empty car park, beside the main door, was a sign "Space reserved for Lexus Guest". What's that about. If I parked there would I be clamped... more

We had this stay paid for by relative as a gift and were really anticipating our stay. On arrival the staff were friendly and the first impressions were ok. On allocation of our room it turned out that it was an individual so called cabin, this seemed nice and different at least. On arriving in our room we found it... more

We stayed in this hotel having been unable to stay at a nearby brand new golf club hotel for a wedding. The main reception/restaurant/bar is within the manor house and are nice, but all rooms are in lodges located across the car park. These are dated, "chintzy", particularly the bathroom (yellow-brown suite). They are however a reasonable size. Staff were... more

I stayed at the Tree Tops for two nights, I was attracted to the hotel due to a very heavily discounted room rate that included breakfast and dinner. The hotel has a number of good points, the service was excellent and friendly at all times, it was very convenient for Southport and the food was very good. The big let... more