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Gleddoch House Hotel


Gleddoch House Hotel
Hotel class 3 of 5
Old Greenock Road, Langbank PA14 6YE, Scotland
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Traveller Reviews

55% Do not recommend
3.0 of 5 stars 48 reviews
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By trip type
All (48)
[ Date ] [ Rating ]
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3 of 5 stars
preston
3 Mar 2009 | Trip type: Couples

when arriving at the hotel was really impresed with the views and scenery .Although the road could probably do with a resurfacing.The reception staff seemed friendly enought and helpfull until one of let out a sight.Apart from that everything was going fine.Was quite impressed with the room we got and we had a great views over the river the resturant... more

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4 of 5 stars
nottingham
2 Mar 2009 | Trip type: Couples

This is the second time I have stayed at Gleddoch House, the first being almost 2 years ago. Since then my partner and colleagues have used this hotel for business on a number of occasions as we feel it is one of the best value hotels in Glasgow. Yes the changing rooms in the pool area need updating but they... more

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1 of 5 stars
Derbyshire
21 Feb 2009 | Trip type: Family

Oh my goodness, what a laugh we had!!! What would happen next. Hotel looks gorgeous from approach and when checking in but then.... I suggest they get receptionist new line about never having lost a guest yet, as after hearing it twice even our children looked for the tumbleweed! We then went to our room (no 52) where my husband... more

Management response from
OHIML, General Manager

Thank you for your comments regarding your disappointing stay at Gleddoch House Hotel. I do apologise that you did not have a good stay and I can assure you that I have noted your comments and will address them with the relevant staff. I have already spoken with the restaurant manager who is employing extra staff to ensure the service...

Bazil!
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2 of 5 stars
scotland
18 Feb 2009 | Trip type: Couples

The previous review is spot-on. Simply the worst organisation I have ever witnessed in a restaurant. It was like a terrible reality TV show. The waitresses were polite but seemed immune to the fact that the atmosphere was more akin to a wake that a Valentine's night meal. As for the restaurant manager it seemed a case of him being... more

Management response from
OHIML, General Manager

Thank you for your comments regarding your disappointing stay at Gleddoch House Hotel. I regret very much that you received poor service and that the restaurant manager was not attentive to the need of the guests. I can assure you I will be addressing this issue with him as the behaviour that you describe is not acceptable. We did have...

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3 of 5 stars
Scotland
18 Feb 2009 | Trip type: Couples

I see that Sparkytus has already summed up the Valentine stay at Gleddoch - quite accurately, in my opinion. A restaurant manager who just walks away when guests complain just really should not be there. Been in much busier restaurants and never in my life have I experienced such poor service, Elswhere in the hotel staff were friendly, polite and... more

Management response from
OHIML, General Manager

Thank you for your comments regarding your stay at Gleddoch House Hotel. I regret very much that your stay was not as enjoyable as it should have been and I take your comments seriously regarding the service in the restaurant. I do not find this level of service acceptable and I can assure you that Training will given so that...

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1 of 5 stars
Scotland
16 Feb 2009 | Trip type: Couples

My wife and I booked into Gleddoch for Valentine’s Day. Our booking was prepaid for the room and the meal. The decor in the hotel and the room were very nice. The pool and gym looked OK (we didn’t actually use them ourselves). The TV in the room was disappointing as certain channels (BBC2 and Channel 4) just had a... more

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5 of 5 stars
Falkirk
15 Feb 2009 | Trip type: Family

This was indeed a bargain. The hotel was worthy of at least it's 3 star rating and in my opinion is very close to being a 4. Extremely clean and excellent facilities. Pool was great for the kids and I made good use of the gym which is a wee bit dated but not bad compared to other places I... more

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4 of 5 stars
Chapelhall, Lanarkshire
9 Feb 2009 | Trip type: Couples
0/1 found this review helpful

My wife and I booked this hotel purely as it was the nearest to a restaurant we had heard rave reviews about and wanted to try. We booked on an extremely low special offer rate, and having read many of the reviews on this site thereafter, were not really expecting much. In our experience however, where a hotel has received... more

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4 of 5 stars
Edinburgh, Scotland
7 Feb 2009 | Trip type: Couples
1/1 found this review helpful

I've noted the less-than-commendable reviews for the Gleddoch House Hotel, but took advantage of a discounted rate and arranged a 2-day stay, which was extended to three. From the moment I walked in I enjoyed hospitality second to none. Clearly, the Gleddoch management and staff have taken earlier criticisms to heart and made improvements. The room--with its supersized bed--was clean... more

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2 of 5 stars
Paisley
2 Feb 2009 | Trip type: Couples

We enjoyed most of our stay, the room was big,warm, clean and comfortable with a nice view. We tried the pool and spa which was fine too. The evening meal, which we had to book a table for, was excellent as was the service. The problem came when we were going to bed. There was a very loud party going... more

Management response from
OHIML, General Manager

Thank you very much for your positive feedback regarding your stay at the Hotel. I was disappointed to note that some guests were not very considerate about the other guests in the Hotel and that you found them to be noisy. I have discussed this situation with my staff and I can assure you that should this situation arise again...

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Gleddoch House Hotel Also Known As

Address: Old Greenock Road, Langbank PA14 6YE, Scotland