I have a mixed review about this hotel. For its location, it could do a lot better- but I think its owners have become complacent because they know there will always be people wanting to stay there. When I called to make my reservation I indicated to the woman on the phone that I would really prefer a ground floor... More

My family (2 adults, 3 sons) recently stayed at Crown Point for a 3 day weekend and we all enjoyed every bit of it. Booking was easy, the reservation staff was very pleasant and helpful. We've stayed here many, many times over the years and stayed in several different rooms so I can say that they are all well maintained... More

Besides for the location there is nothing great about this hotel. Customer service, as seen in many posts before, is below poor by both management and staff. The reservations clerk that I initially dealt with needs to go back to school and learn the difference between ground floor and first floor. I was also told by her that I was... More

Obviously the management of this hotel is not bothered by reports of poor customer service, as this is a recurring theme in many reviews, over the years! Crown Point Hotel has one of the best positions in Tobago, and the rooms are clean and comfortable. I would rate is as a three star self catering hotel. However, the staff at... More

I have been aregular visitor to Crown Point overthe last year and a half. The vaue for the dollar and the loaction is unbeatable. Staff that belong to the hotel are somewhat friendly, however a customer relations course should be in order based on how I have seen some people being treated. The hotel is geared towards families, so if... More

I stayed at this resort during christmas with my partner and 2 year old son. Wow what a location. Minutes from the airport which isn't an issue as tobago airport is busy like most an the air nose is not an issue. You are right on the beach at crown point and the apartments and really nice. Obviously this is... More

We reserved 3 rooms and we got there at the time we said we would, we found to our dismay that the rooms we had reserved hours earlier had been given away. The explaination was reservations were only valid if we were there??? We ended up with 2 rooms. The rooms were clean and comfortable enough, the bathroom being tiny... More

We had stayed at the Hilton for our last few trips in Tobago so returning to Crown Point after 15 years it was a pleasant surprise to see how good it was. Despite its great views and close proximity to Store Bay the rooms had been improved and the kitchenette is a real bonus. The kids love the ease of... More

I would not advise anybody to make this hotel your first choice. the air condition unit in the rooms was not working.there was one food menu for the duration of the stay at least that is what we were told the first day only to realize when we were leaving there was another menu but for some reason not for... More