lovely friendly staff, however the hotel is kncker and needs a massive update. Great for a 1-2 night stay max. Not suitable for longer stays as it would make you a little 'loco' as there no facility to work in your room or relax at night in the hotel.

Nice looking hotel and great location, however needs updating. Those big TVs from last century do not look good in a hotel nowadays. Only one tiny bottle of water per room and very cheap disposable cups. Not enough ac outlets and difficult to get the few available.

My stay was booked with choice hotels points for 1 night and my complain is because nobody told me, about the continental breakfast, I had to pay for it!!! because my room was booked with points!! at the moment of booking, I saw free breakfast, and result that is not for free stays, (this is the first time happens to... More

Arriving from the railway station, we found the receptionist very helpful, our room was fine, good bed & bathroom. Central location, round the corner from the cathedral. However breakfast was a different matter, we arrived at 8.00am & found we had to wait for a table some 40 mins. We were then faced with a restaurant that was heaving &... More

Nice hotel, parking with security but my room was very small

I nearly walked away from this place when I saw the state of the rug, but it was late at night, so we stayed. The buffet breakfast the next morning was great. Then I found the advertised travel agency did not exist. The concierge was no help, he directme to a tour agency when I wanted to book a flight.... More

This is the second time I have stayed at this hotel. The service was very good, the room very clean. The breakfast buffet is exceptional -- good selection and very tasty. The price seemed very reasonable. We had a continental breakfast included in the price of the room but ended up at the buffet the mornings we were there. The... More

I stayed here one night after coming from the CHEPE (Copper Canyon). The hotel staff was polite and very quick to address any concerns I had. I was able to print out my boarding pass for free in the Business Center, pay for my room (with the option of including restaurant bills on there), and check-in immediately. I even got... More

The hotel was called the San Francisco Hotel. It is in the process of being refurbished, and is a good full-service tourist-quality hotel. The rooms were clean and adequate, although some of the furnishings and the bathroom in one room was dated. (I stayed at this property two nights -- at the start of my trip, then returned a week... More