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All 6 Aci Castello hotels »

Sheraton Catania Hotel

4.0 of 5
Via Antonello da Messina 45, 95021 Aci Castello, Sicily, Italy
Hotel amenities
Sheraton Catania Hotel
Ranked #5 of 6 hotels in Aci Castello
3.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    24
    32
    28
    14
    5
Date Rating
Malta
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 10 May 2012

We stayed at this Hotel because it's a branded Starwood Hotel but it totally does not deserve this flag. The check in was not up to standard, the receptionist was rude, did not speak english and did not want to help at all. Later on, we asked for a simple adaptor to recharge my laptop and they did not have... More

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Great Barrington, Massachusetts
Contributor
20 reviews 20 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 29 April 2012

We were actually at another hotel but had heard and read that the new restaurant here was great, and even mentioned in the Michelin guide, so we made the effort. What a mistake and a waste of time, money, and calories. The noise level was horrible and we were served NOTHING that could not have been better at our local... More

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sheratoncatania, Direttore generale at Sheraton Catania Hotel, responded to this review
30 April 2012

Sir, I am really sorry to read that your experience at Il Timo Gourmet Restaurant was so unpleasant: we are really proud of our food quality and your complaint is a real bad note for us. I wish to thank you for having made me aware of the lack of service received: that will allow me to operate so as... More

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uk
Senior Contributor
34 reviews 34 reviews
Reviews in 29 cities Reviews in 29 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 27 April 2012

About 5km outside Catania on a busy costal road in terribly scruffy ,graffiti-ridden, overflowing waste bins, rubbish strewn area. Minimalist concrete facade. Nothing of note in immediate area. Fluctuates in terms of service, housekeeping, service and availble facilities. Rather dark and drab inside, furnishings worn, fused powerpoints, etc. Ok if you are in the area in transit for a night.... More

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West Coast
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 27 April 2012

I loved my stay here but it took a full day to appreciate. My first impression of the property and all it funky, eclectic art was that it was all too much. Too much, too many, too many different patterns and designs and too close together. Even the rooms have unusual shapes! By day two I totally got it! And... More

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sheratoncatania, Direttore generale at Sheraton Catania Hotel, responded to this review
30 April 2012

Sir, thank you for your real impressive judge about our hotel: our goal is to create a different and personalized relationship with our guests, which sometimes is not catched at first sight. I am really happy that you did, and I will take care about your suggestions to improve our services Awaiting to welcome you again to our hotel, Best... More

San Diego, California
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 14 March 2012
1
person found this review helpful

We stayed here last weekend for one night. The hotel is about a 20 minute drive from CTA, and would probably make for an expensive cab ride. We had a car, and paid €9 to park overnight. Smoking is technically permitted in all areas of the hotel, and while our room didn't have a terrible odor, I can see this... More

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sheratoncatania, Direttore generale at Sheraton Catania Hotel, responded to this review
16 March 2012

Sir/madame, I am sorry that your stay at our hotel was below your expectations, but I feel the need to reply to some of your remarks: distance between our hotel and Catania center is 5 km: it could take a while in case of real traffic; smoking is absolutely forbidden (according to italian law) in all internal common areas and... More

Chicago, IL
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 8 March 2012

I have stayed at the Sheraton Catania a few times for business over the past several months. The rooms are a nice size and the decor is clean and minimal. The balconies are also a nice addition. I even had a nice view from my room. However, everywhere it is evident that the hotel has not been upgraded in many... More

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Viareggio, Italy
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

This is not a Sheraton as anyone is used to. It was built in the 70s (at least it seems so) and never anything was changed. It seems literally OLD! I don't even know why Sheraton still has this hotel on the list. Rooms were clean though, breakfast that was to cost I guess 19 € is STANDARD. This breakfast... More

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Londoin, England
Contributor
11 reviews 11 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 21 November 2011 via mobile

Our main criticism is the location. The beaches in this part of Sicily are private and there was no access to the hotel's own bitso one couldn't even clamber over rocks on that section(the beach is volanic rock chunks). All the roads leading off the main road are private and barred. The shuttle service into Catania was not frequent or... More

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san francisco
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 9 October 2011

This Sheraton is a decent hotel if you are staying in Catania. Rooms were ok and the food (breakfast) was ok. Service on the other hand was outstanding. All of the staff were extremely pleasant and helpful. As the other reviews have indicated, this hotel is not near the city, but they do have a shuttle bus that takes you... More

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Budapest
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed 2 September 2011

Hotel is 80's style. Rooms are big enough. Buffet breakfast deeply under a **** niveau. Free shuttle bus 4x / day to Catania. Very nice private beach! Hotel staff is very different. One of them are very helpful, but one of them are even not speaking english...!!! For a holiday you need a car, when you stay there.

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Additional Information about Sheraton Catania Hotel

  • Sheraton Aci Castello
  • Aci Castello Sheraton
Address: Via Antonello da Messina 45, 95021 Aci Castello, Sicily, Italy
Price Range: ££

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Sheraton Catania Hotel
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