The ignorance at reception was disgusting.manners doesn't cost anything,and as it was our first time away wit our kids we were hoping we would receive a kind welcome into our nearest country...2\10

The ignorance at reception was disgusting.manners doesn't cost anything,and as it was our first time away wit our kids we were hoping we would receive a kind welcome into our nearest country...2\10
Not impressed with this hotel was extremely let down by the rudeness of staff, we arrived late and did not recieve a friendly welcome. There was no heating in the room and it took 3 hrs to get sorted it felt like the heating wasn't ever turned on, I asked what would happen if it couldn't be fixed I was...
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Completely agree with the lady's review of 21st Jan. On a good point I must say the food is still great. Had the 3 course Sunday lunch and it was delicious! Used to dine here alot whilst out shopping, but will give it a wide berth for now.
My husband and I have just returned home after an overnight "Murder Mystery" evening in the Red Lion. The lady at reception when we booked in offered a very friendly welcome and check-in was effortless.
The entertainment was excellent and the evening meal was absolutely fine. The waiting staff were efficient and helpful. The room, although very small was spotlessly...
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Second time we have stopped here on business. Good value clean accommodation in the recently refurbished annex nice reception staff both checking in and leaving.we dined from the bar/lounge menu and found it most acceptable and good value and the girl on the bar taking orders on Tuesday night was friendly and efficient.
Two things let it down however one...
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Having shared some wonderful family meals, lunches with friends, and a wedding and christening here, i was dissapointed on my last visit and i think i will have to give it a wide birth until they have a new manager.
I stopped for a bite to eat with my mum and daughter, and ordered at the bar, we ordered simple...
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We didn't stay in the hotel but ate with family and friends! The food was absolutely terrible and deffinately not worth the money! The waitress plonked the food down without asking if we wanted condiments and never even gave us cutlery! Most of the food was cold and the chunky chips advertised on the menu only came with 2dishes and...
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Stumbled across this amazing hotel / bar / restaurant completely by accident for my birthday.
We didnt stay at the hotel, but spoke with some people over dinner who were staying and said it was lovely
The hotel is absolutely gorgeous inside - There's a quiet Library area to enjoy a chat with friends over a coffee or glass of...
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Please get some more staff!! You have a lovely Hotel and the food is not too bad, but you make your customers wait far too long for their food/beer etc.
Sorry but this was not the best hotel I have ever stayed in. We visited to celebrate my wife's birthday as she originated from Atherstone and we needed to stay overnight in a hotel that allowed pets. That’s probably the only good point. The rooms were ok but were located separately from the hotel. OK it was literally next door...
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