This two-star hotel in small suburb of Granada would have been acceptable value for the money, if it weren't for the exceptionally rude manageress.

She (and her husband) barked at one of our group to 'shut up!' when it was pointed out that a room had not been cleaned all day and then came up with a series of bizarre excuses, the first of which was 'It's *your* fault, you never speak to me but your husband does ' (?!) and 'we couldn't come into your room because you had your key, we knocked but you didn't answer so we assumed you were sleeping -- but we did bring you towels'. When it was pointed out that bringing towels involved both a key and coming in to the room, there commenced what would have been an amusing game of 'catch the language', whereupon she claimed suddenly not to speak English (which she had spoken well up to that point); when the conversation successively switched to Spanish and German she seemed even more upset (she is apparently German).

She... more