Our stay at Hotel Cristallo was highly dissatisfactory.
On one side, this is a newly refurbished hotel, on the other it seriously lacks the basics of service. We slept 3 nights over NYE at a rate of EUR 145 p.p., per night, half board.
Facts:
#1 We arrived on the evening of Dec 31st, we did not find parking at...
More
We are very sorry our guests from Zurich were unhappy and wish to apologise for any inconvenience they experienced during their New Year's stay. We will certainly take this as an opportunity to make improvements to the overall experience we offer at the Cristallo.
We feel we should mention that, being located in the centre of the village of Alagna...
More