Just returned last week, not bad. Beach boys drive you mad. Hotel staff are very welcoming and helpful. Rooms good but a little tired for a 5 star hotel. Location is good. Service is terrible. You wait around 30 minutes for a drink. We were all inclusive but not all drinks are included and you get charged big time for... more

We spent 11 nights at this hotel, after being on Safari for 4 days. When we arrived, we were amazed at the size of the hotel (22 acres of land). We went down for dinner to the Pavillion and was a little disappointed. I'm a slightly fussy eater anyway and always like to know what I'm eating before I decide... more

Whitesands is a gorgeous bubble of colonial luxury. The staff are friendly and attentive, the grounds supply relaxed environments for all kinds of tastes, whether you'd like to spend time around one of the many pools or just relax under one of the palm trees to the sound of the ocean, Whitesands has it all... Just remember that it is... more

We have just returned from Kenya after getting married there in May 2009. A fantastic holiday but we have just been made aware that our bank card has been fraudulently used by someone in Kenya. We didn't use any of bank cards whilst in Kenya as we are aware of the bank charges when using cards abroad. We took advantage... more

went to whie sands in jan ,first time in kenya really nice people,when waiting for bus to hotel from the airport u get youre first glimpse of monkeys running along the top of airport buildings.The journey from the airport to the hotel takes about 30min and reminds you that youre in a third world country.The staff at hotel are really... more

My mother and I spent two fabulous weeks in Kenya with the majority of our stay being at Sarova Whitesands Hotel and Spa when we were not on safari. What can I say? We were immediately upgraded on arrival to a seaview room and this is paradise believe me! A wonderful long white sandy beach in front of the hotel,... more

A wonderful experience well looked after by staff all over. At resturant all of the staff were fantastic especially Caro at Coco Bar and George, Gefforey, Micheal , Donald (manager), reception staff, bell boys, chefs (wonderful food) , gardens and room attendants always smiling happy to help. Plan to go again ..............soon more

We spent a week in this hotel in 2 standard-type interconnecting rooms. the location right on the beach is fantastic, but such was the lure of the 4 main leisure pools (3 of them inter-connecting) we hardly visited the beach at all. The pools are great for families, with a predominantly shallow pool with sloping access for little ones which... more

This hotel is excellent by Africa standards. The staff is very polite and everything worked. The air con struggled a little in the afternoon heat but was satisfactory at night and quiet in operation. The rooms are perhaps in need of a refurb but again this is Africa. Watch out for the boiling hot tap water if you have children.... more