My husband & I stayed here from 6th to 20th October & had a fantastic time. Arrived early morning after a rubbish overnight flight with First Choice to Mombasa aiport & were through very quickly. We were pointed in the direction of our transfer coach for our transfer to the hotel. Our first impression was the hotel was huge! We... more

Arrived via Nairobi after one week safari to chill out. You can do as much or as little as you like. After breakfast in main restaurant, plenty of choice, did not see teenage daughters, apart from at pool, until after dinner in evening. Main restaurant for evening okay but tended to use Pasta Snack Bar. Putting flag up to top... more

Continuing on from (basic but clean,Jacaranda/ very homely Naivasha & Magnificent mara) Well the end of the safari phase came to quickly for our liking but now it was off to Nairobi airport for the 1 hour flight down to Mombassa and the Sarova Whitesands Hotel. The flight was with Kenyan airways who i dont rate at all, they delay... more

Sarova Whitesands Beach Resort We stayed at the Sarova Whitesands beach resort for one week starting 7th September 2009 the staff were very friendly and very helpful, there was 5 pools to choose from one having diving boards and a water slide which was fun for all ages. Pool service was very good all you had to do was raise... more

I was at the whitesands for a night, and i was thoroughly disappointed. the rooms are outdated and smelly, the linen was old and chaffed, the food was one of the worst nighmares ! how can a hoetl get something as easy as french fries or breakfast so terribly wrong? the mayonnaise was split, it tool hours to get ice... more

We have just returned back to the UK from Whitesands in Mombassa. The hotel was absolutely fantastic. The room was adequate, although a little dated, but to be honest for the time you spend in your room, it hardly mattered. Our cleaner Collins did a fabulouse job of keeping our room clean and tidy every day. The food was great,... more

While the natural surroundings are beautiful, this hotel is like an old movie star still trying to dine out on its good looks. The service here is horrible, especially since it is billed as a luxury resort. During three out of four meals, we had to literally seek out someone to get us drinks. When we order a bottle of... more

Stayed at this hotel from 24th July-7th August & what can I say....... WONDERFUL. The staff are a credit to the hotel, nothing is too much trouble for them and will go out of their way to help, everyone speaks very good english. The only little gripe we had is that the food in the mail resturant wasn't up to... more

It was my pleasure to be a guest of your hotel from the 8th June 09 until the 15th June 09, was very impressed upon entry to the hotel and the security on the entrance gate. Reception staff and guest relations staff were very good at their jobs, and on occasion the receptionists had some difficult customers to deal with.... more