Very friendly staff and such a beautifully clean hotel and rooms, nice and modern with lovely views. Went to the restaurant in the hotel for dinner afew times and the poor waiter was rushed off his feet, expected to run the bar, serve dinners, clear tables, get bills, and provide room service around the hotel, poor guy. As a result... More

The hotel is comfortable and well loacated, close to the beach. The walls are slim a bit and we got noisy neighbours. We complained about it and we finally we got a superior room. The breakfast was rich. Keep in mind: they manage the breakfast time seriusly. If you late, the waitress will colse the door in front of your... More

we stayed at maya on 17 of may till 21 may hotel is in good location about 15 minutes walk into city centre ,very easy to get to the hotel by C6 bus from airport 2.75 euros took about 25 minutes and stops just across the road from hotel, bus stop is the .called Marq get the bus back to... More

We stayed there last week (16th-21st May) as our first trip away as a couple and generally had a good stay. We arrived late Thursday night, our transfer took about 15 minutes from Alicante Airport but there was not much traffic at this time. On arrival we were warmly greeted by staff member 'Ruben' who was helpful explaining the hotel's... More

The hotel is really well located in Alicante, the swimming pool area and fitness center are quite unique. Staff are friendly and the rooms are good. Only minus are the elevators which are not quite up to the task. Also a more trained and work behavior around the bar would have been appreciated. Where not up to regular standards.

First impressions of this hotel were good. The reception and pool areas are smart, clean and tidy. The hotel staff were friendly, polite and very helpful. Check-in was chaotic as two other guests didn't seem to think they should wait their turn in the queue. This resulted in totally confusing the receptionist & making check-in take a very long time.... More

Although the pool and breakfast were generally okay and caused no reason to complain, my vintage jacket went missing from the hotel room. I left details with reception to contact me if they found it but they said that they had no luck. My partner and I searched the room completely and were quite certain it wasn't there. I hadn't... More

We arrived the sunday night. Didnt find the receptionist very helpful altho she did give us the right key card for the door. We were on the 10th floor (top) asked for double sea view room which we got. Room was huge and very clean. Bathroom was very cosey and also clean. Some toiletries were provided which was handy. Breakfast... More

When we arrived at the hotel. Our room was very disgusting. There were hair on the bathtub and there were traces of poop on the toilet. Before we checked in we told them that we wanted a room with balcony and sea view, we also told them that we wanted double bed. They didn't grant any of those. The bed... More