After a long flight from London, the location of the Shangri-La Hotel right by Tokyo station made it incredibly easy to access from the Narita Express. The hotel is situated on the top floors of an office tower, so you start the experience by entering a street level lift lobby that whisks you straight up to the 28th Floor. The... more

Beautiful, sparkly hotel (there are crystals everywhere) In a brilliant central location right next to Tokyo station, it makes getting around Tokyo very easy as most public transport goes through Tokyo station. Good views to Mount Fuji and into the gardens of the Imperial Palace. The service is impeccable, the staff cannot do enough for you. The rooms are spacious,... more

The new addition to the Shangri-La family provides a very intense personal experience with outstanding service and attention to detail. The staff are excessively attentive and hosusekeeping service is the best I have seen anywhere. The hotel is well located adjancet to the main Tokyo station situated in the upper parts of an office block. As you might suspect this... more

I stayed at this hotel on the day of the opening because I read about it and I was happy to see that the staff pay so much attention on the customer. I love this shangri-la hotel more