Do not be put off by the high price, the hotel is worth every penny!!! It is right next to Tokyo Train Station, and they will pick you up and bring you to the hotel. This is after a 50 minute Narita Express train from the airport. Everything in the hotel is very efficient, the staff anticipated our visit, and... More

I stayed at the Grand Hyatt Roppongi for many years, and also stayed at the Park Hyatt in Shinjuku. The Four Seasons is as good if not better. It is easy to get to from Narita. You take the Narita Express to Tokyo Station and walk about a block away. The only difficult thing is figuring out which side of... More

This is the best hotel I've ever stayed at. My husband and I were in Japan, celebrating our wedding anniversary and the hotel definitely made our stay very memorable. The hotel sent Ayumi to pick us up from Tokyo Station, which is an invaluable service because Tokyo Station seemed overwhelming when we first arrived. The hotel had upgraded us to... More

Near perfect service. Associates strive every moment to make stay as pleasurable as possible for guest. Best check-in/out ever experienced. Wonderful design of floors and rooms. Very good breakfast and dining location and service.

The concept of a boutique business hotel often conjures up the image of an ill-conceived attempt that combines sparsity with a lack of atmosphere, an excuse for budget ambience with no amenities. This hotel turns any notion of that on its head. The location does not get any better than this for a business traveler, in Marunouchi, just off Ginza... More

If you can afford it, this is once of the best 'business-class' hotels that I've stayed in anywhere in the world. Professionalism, customer service, attention to detail, politeness and friendliness of even the room attendees were all faultless. Location is perfect for the Int. Convention Forum, but also situated close to the Imperial Palace grounds (if you like a very... More

Great hotel. Excellent service. Perfect rooms. Great gym, steam room but no pool. If you have the cash then 100% recommend. Staff really go out of the way to make your stay special. Attention to detail is second to none. Food is excellent all round with both traditional Japanese food and Western style meals available. Presentation of room service excellent.... More

A very convenient location next to Marunouchi/Tokyo Station. Walking distance to shops and eating establishments. Easy access to trains, subway and the express bus. Hotel personnel very attentive and courteous with outstanding personal service. Our room was large and very comfortalbe with conveniences of automatic controls at bedside for the curtains, shades and lights. The room had a large picture... More

Incredible, personal service and attentive staff. Wonderful, large rooms. Great location in Marunouchi / Central Station. Personal escort to the Narita Express. Birthday card and cake! Easy room change and checkout.