This quite-new property is definitely up to Mandarin standards. Whilst the formal spaces are as grand as you'd expect, it is really the efficient and caring service that sets the tone. As non-Japanese-speaking travelers to Japan know, this is one city where the concierge desk can make the difference and the team here was spot on, with prompt responses to... more

Our stay at the Mandarin Oriental Tokyo exceeded our every expectation. The staff were all incredibly attentive, helpful and kind. Our room had a gorgeous view of the city and was beautifully appointed. The rain shower in the bathroom was a welcome surprise after a long flight. Another great thing about this hotel is its location next to the Mitsukoshi... more

As with most who have writtem about the MOT, its a place thats hard to fault. We stayed in a Premium Grand Room which was huge, decorated with modern japanese elegance and having every amenity you could possibly conceive. But I thought I could provide a little more information about its location, which we also found hard to fault. Firstly... more

Pros: Modern, sophisticated plush rooms. All the curtains are electronically controlled. The bathtubs are fan shaped, actually looks more like a seashell. Of course, the shower are excellent with all kinds of controls. Bathroom amenities include brush, toothbrush, toothpaste and excellent shampoo, conditioners. Incredible Spa with hot soaking tubs facing the city skyline. Breakfast buffets are incredibly delicious. East meets... more

What can I say about this hotel that hasn't already been written on this site? It was amazing. We were only there a night on the last night of our Japanese honeymoon and we were treated like royalty. The floor to ceiling window in our room gave us an incredible view of the Tokyo skyline and we watched the sun... more

The most wonderful hotel in Tokyo. Seriously. Everything is impeccable. The best concierge service in the world. Located above subway so perfect for getting around. Can't recommend it highly enough.... more

Certainly found using the airport limousine service from the Navita airport to the depot and then 2 minutes taxi very easy and convenient. The welcome and pleasant staff we found no fault with and they were supremely helpful with booking restaurants where only Japanese was spoken. Superb room, we over looked the city. Good location can walk to both ends... more

we stayed at the Mandarin Oriental Tokyo for 5 nights.... i will make this review simple because i think everything was excellent at this hotel... Rooms: 10/10 Staff & Service: 10/10 Location: 8/10 Food: 8/10 Concierge: 10/10 Hotel Facilities: 10/10 I think the Mandarin Oriental Tokyo is 1 of the best hotels in the world, everything is top quality..... more

Just look at the other reviews in general and you can get a feeling of how EXCEPTIONAL this hotel is. I stayed here with my wife and 14 year old son. I am not joking but it is probably the best hotel I have stayed in along with the Oriental in Bangkok. Location,excellent and above the subway is a must... more