What a great way to start my first trip to Tokyo. People here are amazingly friendly, warm and helpful. I love the surroundings, since I was here a month before christmas, had the chance to see the lit up christmas tree at Ebisu gardens. Ebisu station is literally 5 minutes walk away from the hotel. So no worries if you... More

We enjoyed our stay at the Westin Tokyo. The rooms are very large by Japanese standards, and feel like a typical Western style hotel. It's easy to get here from the airport as the airport bus will drop you off right in front. You also have easy access to the train station to go around the rest of Tokyo. Overall,... More

I expecated more from a Westin. This property is in need of a restoration. The lobby was great. The location was great, but the guest rooms were very dated and worn feeling. I expect the Westin brand to have a crisp, modern, clean feel. This fell short.

The rooms were a bit outdated, but appear well maintained. Nice bathroom though. We had a room on a higher floor, which had very nice views over Tokyo, including Tokyo Tower. The concierge was very helpful in helping to plan our days out. The location is quite good, as you have a shopping mall just across the road, with a... More

We spent the first 4 nights of our Japanese honeymoon at the Westin. The location was excellent as was the view from our room of the Tokyo skyline (Tower facing). Fantastic cocktails from the bar - almost rivalled the Park Hyatt...

Nothing to write home about its what i would expect from a hotel of its stanard, Good sized room nice bathroom with bath and walkin shower. down sides not many english language channels on the TV and also no free wifi Overall the stay was ok but not sure i would stay there if i was the one paying (Business... More

Just another very average-nothing special-overpriced older Westin in a large city. For a three-night SPG award stay, we were pre-upgraded to probably the best possible non-suite room, the view facing corner room on the floor of the executive lounge. Yes, the rooms are larger than many of the new modern hotels and it seems the hotel has been maintained well... More

Stayed five days during private trip to Tokyo. Never before been to Tokyo and therefore didn’t know what to expect from location, now I can say that Ebisu and nearby Daikanyama are very cool areas for both shopping and having drinks in the evening. Not so crowded and loud as overrated Roppongi and Ginza but with great restaurants, bars and... More

We had never been to Tokyo before so took a stab at this hotel by using our SPG points for free nights. We knew nothing about the neighborhood so let me start from scratch. If you are staying here, fly into Haneda which is only a 30 minute taxi ride away ($USD 90) but still much easier than getting to... More