Stayed here with my daughters recording agents (she is just foruteen so they had to bring us too!!) whilst she had her first engagements in Japan. First time there for us all, and the Intercontinental Tokyo Bay was a good first impression. An impeccably clean hotel, with attentive and polite service. I like the Japanese etiquette of 'no tipping' as... more

Check in process was painful as we arrived an hour early and staff were not very helpful They then gave us smoking rooms - we hadn't specified non smoking but surely no Western guests ever want smoking rooms any more? After check in the rooms were good, and there were always plenty of staff on hand to help, but the... more

Service in Tokyo tends to be top-notch to begin with, so it didn't come as a surprise that service at this high end hotel was stellar, almost obsequious. The staff's English ability was satisfactory, and all interactions were handler with the utmost of respect and professionalism. Also unexpected, but nevertheless appreciated, was the spotlessly clean room, re-stocked with plenty 'o... more

Hotel is 10min walk to Hamamatsucho subway/monorail/JR station. Very convenient to travel around the city. Monorail goes to Tokyo Airport (not Narita). Hotel has umbrellas to lend to guests. Breakfast buffet was great but not over the top. Rooms were comfortable. Shuttle service to Narita Airport available (ask the concierge). High speed internet is very expensive and works only for... more

Visiting Japan is an experience on its own. As most know visiting the Tokyo Metropolitan Fish Market is a must, well in the city. The hotel is NOT in the main down town area but is a small train ride away. Personally I find the location perfect for the adventure bound sole. It makes you take the subway system which... more

Stayed here for 4 nights in July for an exhibition at the Tokyo Big Sight. I arrived at the hotel via taxi and the driver had some trouble finding it, since it is not a popular area of Tokyo. Check-in took some time to complete, but the staff was very friendly and courteous. Room - I stayed in a deluxe... more

Snagged a rate of $500 for a three-night stay in late June on their website. Booked a "city view" (rather than the more expensive Bay View room), and got a pleasant view of the city and the river. Expedia rate wasnearly twice as much, so we knew we were getting a good deal. Room was large (for Japanese standards), with... more

Positive: Rooms are normally sized, the bathroom is excellent. Marble counter, electronic toilet, therapeutic bathtub, corner shower with glass walls. Very good selection of soaps, lotions, etc... The breakfast selection is very impressive. Excellent quality food, including Japanese and Western styled breakfast items. Extremely quiet rooms. Amazing view from the higher floors. The Business Support Center offers good drinks and... more

I liked Intercontinental Hotel, its located in Shinjinku area of Tokya. The room was perfectly done up and instead of dressing gowns in the room, there were beautiful Kimono's. I really enjoyed that experience. I will definately visit again... more