The hotel is well located. The rooms are relatively clean but unpleasant, too old and need major refurbishing. The service can be good or bad, depending on the employee. The food is average or slightly below average. The hotel is a typical business hotel but with really unpleasant rooms and inconsistent service.

This hotel is very foreigner-friendly. The rooms were large and comfortable, and the staff was friendly and very helpful. The location is pretty convenient. The breakfast buffet opens at 6:00 am, which is great if you're up early because of jet lag.

If you put aside the high price of everything (face it, if you accept the fact that there is a $27 room service burger, then you accept the pricing), this property is lovely. The staff is unfailingly polite and helpful. Beds: big and comfortable - I had a king, which can be a treat in Asia. The room is big... More

I decided to go to this hotel, for a change, in one of my rather frequent visit to Tokyo. I was definitely not impressed. The first impression is good, the hotel is well connected with both airports and the lobby is nice. However, at check-in a very rude Japanese employee showed me a totally negative anti-gaijin attitude. I booked the... More

best location, extremely near to subway. crazy generous spread of selection for breakfast staff are always friendly and helpful rooms are nice and very comfortable however typical of japanese hotels they are really small highly recommended!

Stayed here in April for a few nights and I have never experienced such hospitality as in Japan it is truely something different than Europe. In a good way that is. The check in was very fast and they upgraded me to the Corner Suite as it was complimentary in my royal ambassador membership. The food from room service was... More

Service,service,service. This is what this hotel offers. Excellent service,friendly staff and a fantastic atmosphere. The cocktail bar on the 36th floor with its spectacular views and with there 6pm to 9pm special " All cocktails.wine.spirits and beer " for just 4000 Yen. Thats just $ 40 Aust Dollars for an all you can drink... Fantasitc. And fabulous rooms, great steakhouse... More

Huge room with a king size bed and clean bathrooms. Though I felt that Wifi is charged at exceptionally hefty price. Breakfast was good. They have a limo bus service from the airport and vice versa, which is extremely convenient. Couple of stations for you to get around too.

This hotel is located 10 minutes walk from Roppongi station, and 5 minutes walk from Roppongi Itchome. There are a few other stations around, Akasaka and Tameike-sanno but we never needed them :) It's great to be close to several stations, different metro lines are run by different companies so your ticket may not always take you to the right... More