We stayed in mid-June. This is one of the least user friendly world class hotels. As other the reviewer have mentioned, the internet cost, hassle of setup and lack of reliability preclude this hotel as a business trip venue. We were give a room in the South Tower...connected by an underground corridor. Notwithstanding that this tower has its own front... more

My husband had his laptop and was told it would cost $15 a day for internet usage from the room. But, that we could use the business center on the 2nd floor. When we went to the second floor, they were charging $4 per 15 min. I just had to book a one night hotel room on our last day... more

The pics do not do it justice - the Okura is a superb place to stay in a quiet neighborhood but only minutes from the subway to all that Tokyo has to offer. This hotel has grace and charm in abundance. Staff are friendly, courteous but never stuffy and the concierge always had time to answer my inquiries. The room... more

My boyfriend and I wanted to spend New Year's in Japan and so I found a great airfare + hotel deal on Expedia. I read several reviews of Hotel Okura on TripAdvisor but did not get a feel for the class of this hotel. I figured we were getting something middle-of-the-line. All I can say is WOW! This is a... more

I love the Okura, first stayed there as a kid and more recently on business trips. The decor is 70's but I think it's kind of cool. Have also stayed at the Westin and have been to the Park Hyatt. While these other hotels have excellent staff and very chic furnishings they just don't have the ambiance of the Okura. more

We stayed in the Okura for six nights during a fortnight's holiday in Japan last month. We chose the Okura after having popped into its lobby on a previous visit to Tokyo, and were wowed by the discreet Japanese 70's styling and ambience. Our arrival lived upto the Okura's reputation- our cases were whisked away from us before we had... more

We stayed in Tokyo for 5 nights, 4 of them in an apartment (fantastic) and we thought we'd treat ourselves to a flash hotel for our last night in Tokyo. This hotel is huge and impersonal and very business like. I would only stay here if I was here on business and work was paying for this. Its opposite the... more

I stayed here for a night and appreciated the large, quiet rooms. This is a giant hotel (we stayed in the south wing) yet the service was polite and personal. The room staff left meticulously folded origami animals on the pillows. The breakfast in the restaurant was workmanlike, little more, with a heavy emphasis on food for the western customers... more

On my first trip to Japan, I wanted to stay somewhere with traditional character and style. Since I was on a business trip, I also needed the place to be organized and efficient. I was incredibly pleased to find that the Okura succeeded on both counts. The style of this hotel goes beyond anything I've ever seen, anywhere. Every single... more