Nothing special about this hotel except for the price. Its only open to active duty military and federal government employees, so the prices are heavily subsidized--everything is really cheap. As a result, the crowd is not exactly the most cosmopolitan to be found in a Tokyo hotel. In other words, lots of military folks and kids everywhere. At times, it... more

For starters, the staff in the Emporium restaurant (there are 4 restaurants in the hotel) are absolutely the best. The front gate guards are entirely cool, and every person in the entire building would bend over backward to help you with absolutely anything you need, whether it's directions, suggestions, or inside connections for reservations. The New Sanno is kept very... more

This review is LONG overdue. While visiting my fiance in Okinawa, we decided to take a little trip to mainland japan. We read wonderful reviews about the New Sanno, and were really excited about the price. It looked nice enough at first, but upon closer inspection we were horrified to say the least. First, there are kids EVERYWHERE. I guess... more

Note: you have to be a U.S. govt ID holder to have access to this hotel. Great stay, great amenities, friendly staff. Definitely the place to stay for govt employees while in Tokyo. One subway stop away from Roppongi. Hotel is geared towards travelers: have guides to all the major sight seeing stops, and can arrange tours as you like.... more

Stayed 2 weeks for our Honeymoon it was perfect! Stayed in the Japanese suite for 1 night and rest of our stay was in a single room for $40. we booked our stay 1 year in advance, good thing too because when we got there to check in soo many walk ins wanted a room but they were completely booked!... more

I visit the New Sanno at least annually and often twice per year. I book a room well ahead of time (at least 5 months ahead) to ensure I can get a room for the weekend (weekends book up quickly as active duty personnel from the nearby bases come into Tokyo after the work week). I've never been disappointed. The... more

I actually have not been to this hotel since 2001, but that year was not one of the choices above. Anyway, whenever we travel to Tokyo to visit family, we stay here and have a great time. The hotel is awesome and everything we need is right there. The staff is great and the tooms are very comfortable. We don't... more

We have a double standard room in the New Sanno. Our check in went smoothly. Our room was very nice. A bit larger than the last hotel room we stayed in Ueda, Nagano, Japan. It touts itself as an American Oasis in Tokyo. After spending a week totally Japanese to include sleeping on futons on the floor, It was nice... more

Wonderful hotel at an affordable price right in Tokyo. Food is good, and brunch is delicious! more