I asked for a high floor and got 52nd floor, loved the view! Very nice room with big bathroom and TV in it! Nice stuff, friendly and helpful More

Don't know what to add. I love this place. So I'll try and comment on some other things: Concierge: Really helpful. I wish I remember her name, she was totally cool. And she didn't turn up her nose when I wanted an authentic and cheap ramen place, nor when I asked her about a coin laundromat. (I can't bring myself... More

I found the hotel beautiful, but the restaurants and massage, bar, etc., much too pricey. The spa treatments were not the standard I expected and the facilities are small. A better value would be the Grand Hyatt, but their spa is also lacking. I would use outside massage services. Try http;//swedishmassagetokyo.blogspot.com for the best massages by Americans who are licensed. More

This Hotel is a real modern palace but the views it offers You beat everything in the hotel! the service the rooms, the beds everythinng is perfect but when you look outside the window you forget everything around...:) priceless experience More

A true five star hotel in every sense. All the rooms (I think) have stunning views over Tokyo and the hotel is just a short walk to some of the main shopping areas. Incredible food too. More

From the moment I walked in I felt special. Everyone greeting and welcoming you to the Ritz with smiling faces. When I went to check in I was told my room was no longer available which made me a little angry as had paid extra for views of Tokyo Tower but before I could open my mouth to complain I... More

The views from this hotels are amazing and on a clear day you can see Fuji. The rooms were massive (especially for Tokyo standards) and the bathrooms are huge. The desk area is very practical and the bed extremely comfortable. From a room perspective, this place was well worth the money. The biggest disappointment for me was the service. The... More

I stayed here with my family for one night before travelling up to Nagano and it was amazing. Great views of the city from the sky lobby. Great staff, very helpful and very comfortable rooms with all the amenities. Great bar as well! Would love to come back! More

The previous reviewers have detailed how great this place is. The view from my 51st floor room was incredible - the whole city sprawling out below the window. Super comfortable room with fab bathroom, practical desk area, giant TV, great bed, charming service - all in all a properly 5 star hotel. Loads of attention to detail which extended to... More