I'll join in the chorus of great reviews for the Cerulean Tower Tokyu Hotel. We selected the hotel primarily for its location in Shibuya, as well as offering big/luxury hotel amenities (concierge, business center, english-speaking staff, etc.) at a far more reasonable price than the well-known luxury chains. First, the location worked out perfectly. The stores, restaurants and bars of... more

This was our first trip to Tokyo and we would stay here again without hesitation. We were there for 10 days & upgraded to the corner queen & it was completely worth it. The three huge windows offered uncompromised views of the city, the mountains and, in the early morning, Mt. Fuji! The staff was fabulous, the amenities were excellent... more

I was very happy w my stay. We didn't try the restos or treatments, but rooms are very clean, at the heart of Shibuya. Nice big spacious rooms and bathrooms. more

Stayed here for 3 weeks last year. Rooms were clean & well equipped and absolutely fine unless you are a princess.. The place is not high end (like the Westin), but is pretty luxurious.. Pool is on site, good restaurants available, amazing bar on the top floor with stunning views. As we were staying for a while, we got a... more

The Cerulean Tower is a 5 star hotel and makes no bones about it. It is in a pretty good location close to Shibuya station. We booked through Expedia which was good and had requested a Sky View King, exactly what we got. Front desk staff had reasonable English, some better than others, and were fairly helpful. View from the... more

We stayed at the Cerulean Tower for 3 nights and found it to be an excellent choice. The service at check-in was fantastic, all staff we dealt with spoke enough english for us to clearly understand, and they were always so polite and helpful and ready to assist before we'd even asked! The room was awesome, on the 33rd floor... more

This is an extremely wonderful hotel - high class, professional service, and great location! The room we stayed in was clean and big, the bed was a king size bed - soft and comfortable, the television was a LCD, and the bathroom was HUGE! The both bathtub and the wide shower area are divided by a huge glass window (with... more

When I reached the Narita Airport I called the hotel from the airport to confirm my reservation and they said that you were suppose to come yesterday and your reservation has been canceled . I told the hotel staff that there was some confusion as I was traveling to multi location and now what do we do. The hotel staff... more

Four nignts at the Cerulean in early April. I read every review on tripadvisor prior to deciding to stay here, and thought I'd just answer some of the questions I had. Definitely take the airport limo bus (really just a bus). Trying to navigate the train/subway with a lot of luggage would be a poor decision. I booked a Tower... more