This was my first trip to Japan and we stayed there for 6 nights. We chose this hotel since it was just 15 minutes from Shinjuku Station and the rates were cheap. Our room was on the 15th floor with a double bed, a small bathroom(with shampoo, body wash and toilet paper). It was air-conditioned and we could control the... more

The holel is very central but has no ground floor reception and no place for taxis or busses to stand to unload guests and bags. Staff was generally poory trained and not helpful. We had two rooms one for us and one for our young children. They had given us two rooms on diffrent floors. When I explained the situation... more

Upon getting off the narita express at the Shinjuku station, it took us a while to find the West exit This is because the design of the train station, upon exiting the turn styles, you'll still have to struggle to find the exit. Unlike the East side exits. Anyway, we found the "epson" neon sign and walked ahead. it will... more